Cooperative Education Course
Personalized Placement Learning Plan Components
Course	Information Technology Applications in Business, Grade 11, Open, BTA3O The Ontario Curriculum, Business Studies, Grades 11 and 12, 2000
Credit Value	1
Description of the Placement Situation
The placement is a national, bilingual, non-profit organization with a board of directors elected by membership. It provides treatment information to clients, people, and organizations; works in partnership with a network of providers so people have access to information for making informed health care choices. The information is available through Internet, email, Canada Post, telephone, fax, newsletters, website, publications, National Reference Library, medical journals, presentations, and guest speakers. The organization is situated in an office with approximately 25 staff members and a large volunteer department. The student will apply current technological tools to business activities, e.g., electronic communication and research, software applications, to produce business documents.
Credit Value of Cooperative Education Course 2

Related Course Expectations
Strand: The Impact of Information Technology on Business IIV.02 · describe an information technology work environment; II2.04 - demonstrate appropriate interpersonal skills and knowledge (e.g., “netiquette” awareness, respect for confidentiality and privacy of information) when interacting with colleagues and peers in the work environment. Strand: Software Applications and Information Management SIV.02 · produce complex documents that meet business standards using accepted business formats; SI2.01 - determine the most appropriate software applications required to create particular business documents (e.g., a report requiring a word processor, a spreadsheet, and a graphics tool); SI2.02 - produce correctly formatted business documents from printed, handwritten, and revised copies (e.g., business correspondence, reports, graphs, flowcharts, web pages with animation) using appropriate software. Strand: Preparation for Employment PE2.01 - demonstrate their information technology competencies by creating a skills inventory;	PE2.03 - demonstrate information technology skills in preparing samples of their work; PEV.02 · assess their information technology skills and competencies. Strand: Electronic Research and Communication ERV.01 · demonstrate the use of electronic media to find relevant information; ER1.05 - demonstrate the appropriate use of electronic communication tools to collect primary data; ERV.02 · determine the validity of electronic information; ER2.01 - assess information collected from electronic media for validity, bias, appropriateness, accuracy, and confidentiality; ER2.02 - follow copyright and licensing rules and regulations when accessing information electronically; ER2.03 - demonstrate an understanding of the issues related to the use and misuse of electronic research data; ERV.03 · demonstrate the use of electronic communication tools; ER3.01 - demonstrate an understanding of the uses and benefits to business of a variety of electronic communication tools; ER3.05 - communicate with others by using electronic tools.
Cooperative Education Expectations
Job Readiness J3 – demonstrated the ability to communicate their interest in a work opportunity effectively J4 – identified common interview questions and demonstrated the ability to respond appropriately and effectively Health and Safety H1 – an understanding of workplace health and safety rules Reflective Learning RL1 – relate the placement experience both to the curriculum expectations of the related course and to the expectations related to cooperative education, using a variety of strategies, activities and tools RL2 – reflect on and analyse their placement experiences	RL3 – reinforce the job-skills theory acquired in the classroom and the skills, techniques and principles learned at the placement Workplace Opportunities and Challenges W5 – demonstrate the ability to produce an effective exit resume Rights and Responsibilities R2 – placement-specific workplace health and safety R3 – issues relating to confidentiality and the right to privacy, as outlined in the Freedom of Information and Protection or Privacy Act R4 – work ethics and the responsible use of information technology

Employer’s Expectations

The employer expectations are the same as those identified from the related course and the Cooperative Education course.

See relevant learning skills, which are assessed with a rating scale for reporting purposes.

Learning Opportunities at the Placement

Learning Strategies

The student has opportunities to learn about: · various business software – MS Word, MS Excel, MS PowerPoint, MS Publisher; · creating, editing, printing reports, and information flyers/brochures; · creating labels and organizing mail-out packages; · database entry using specific software applications; · using electronic media to access and assess information: - researching/analysing information/data; - using email to communicate; - navigating the Internet; - using the fax machine; - organizing files electronically; - filing information alphabetically; · using the Meridian phone system to answer telephones and take messages, transfer calls; · managing web pages; · confidentiality in the workplace and privacy of information; · the importance of security of information and computer systems; · interpersonal skills and working with others; · communication skills that are required in an office environment.

The student learns through: · one-to-one mentoring · role modeling · conferencing/discussing · computer-assisted learning · case studies · research · collaboration · brainstorming · cooperative learning · questioning

Assessment and Evaluation: Strategies and Scoring Tools

Purpose	Assessment and Evaluation Strategies	Scoring Tools	Expectations	Achievement Chart
Assessment	Résumé	Checklist	J3, RL1 SIV.02, SI2.01	K/U, C
Assessment	Self-Assessment	Checklist	PEV.02, PE2.01	K/U, T
Assessment	Placement Interview: Student	Rating Scale	J4, RL3	C, A
Assessment And Evaluation	Assignment: Format Business Documents using industry standard software	Checklist Marking Scheme	RL1 SIV.02, SI2.01, SI2.02, ERV.03, ER3.01, ER3.05, PEV.02, PE2.03	K/U, T, C, A
Evaluation	Assignment: Health and Safety at the Workplace	Rubric	H1, R2	K/U, T, C, A
Evaluation	Information Interview: Employer	Rubric	J4	K/U, T, C, A
Evaluation	Performance: Communication Using Electronic Tools - fax machine, email, telephone	Checklist	ERV.03, ER3.01, ER3.05	A
Assessment	Conference: Internet and Email Acceptable Use Policy Teacher/Student/Supervisor	Anecdotal Notes	R4 IIV.02	K/U, T, C, A
Evaluation	Test: Internet and Email Acceptable Use Policy	Test
Assessment	Conference: Confidentiality Policy Case Study	Anecdotal Notes	R3, R4 IIV.02	K/U, T, C, A
Evaluation	Assignment: Confidentiality Policy Teacher/Student/Supervisor	Marking Scheme
Evaluation	Exit Résumé	Checklist	J3, W5	K/U, C
Evaluation	Rich Task Part A – Researching and Creating a Product Part B – Creating and Presenting an Electronic Presentation Part C – Your Information Technology Skills and Competencies	Rating Scale Rubric	J3, R3, R4, RL1, RL3 IIV.02, II2.04, SIV.02, SI2.01, SI2.02, ERV.01, ER1.05, ERV.02, ER2.01, ER2.02, ER2.03, ERV.03, ER3.05, PEV.02, PE2.01, PE2.03	K/U, T, C, A