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Course Profile Hospitality and Tourism
Technology, Grade 10, Open, Public
Course Overview
Course Profiles are professional development materials designed to help teachers implement the new Grade 10 secondary school curriculum. These materials were created by writing partnerships of school boards and subject associations. The development of these resources was funded by the Ontario Ministry of Education. This document reflects the views of the developers and not necessarily those of the Ministry. Permission is given to reproduce these materials for any purpose except profit. Teachers are also encouraged to amend, revise, edit, cut, paste, and otherwise adapt this material for educational purposes.
Any references in this document to particular commercial resources, learning materials, equipment, or technology reflect only the opinions of the writers of this sample Course Profile, and do not reflect any official endorsement by the Ministry of Education or by the Partnership of School Boards that supported the production of the document.
© Queen’s Printer for Ontario, 2000
Public School Board Writing Team – Grade 10 Hospitality and Tourism Technology
Lead Board
Simcoe County District School Board
Robert Emptage, Laura Featherstone, Project Managers
Course Profile Writing Team – Public
M. Jean Brinkos, Toronto District School Board, (retired) Lead Writer
Sandy Hall, Toronto District School Board
Debra Jago, Simcoe County District School Board
Margaret Ritchie, Simcoe County District School Board
Course Overview
Hospitality and Tourism Technology, Grade 10, Open
Course Title: Hospitality and Tourism Technology
Grade: 10
Course Type: Open
Ministry Course Code: TFJ2O
Credit Value: 1
Secondary Policy Document: The Ontario Curriculum, Grades 9 and 10, Technological Education, 1999
This course emphasizes the scope of the hospitality and tourism industry. Students study food origins, food/handling techniques, food preparation, health and safety standards, and the use of specialized tools and equipment. They also investigate travel and tourism activities in Ontario, develop effective communication and management skills, and identify career opportunities in the hospitality and tourism industry.
|
Unit 1 |
What Is Hospitality and Tourism? |
10 hours |
|
Unit 2 |
Look! I Can Cook |
35 hours |
|
Unit 3 |
Touring the World of Food |
35 hours |
|
Unit 4 |
Hospitality and Tourism “A World of Opportunity” |
15 hours |
|
Unit 5 |
Meeting the Challenge |
15 hours |
Time: 10 hours
Unit Description
This unit provides students with an overview of eight diverse sectors of Hospitality and Tourism (accommodation, food and beverage, adventure tourism/recreation, transportation, travel trade, events and conferences, attractions, and tourism services). Students investigate facts and myths and become aware of the range of career opportunities in each sector. This unit introduces students to people employed in the Hospitality and Tourism industry and lays the groundwork for job shadowing. Students begin to view the role of hospitality and tourism in their community, province, country, and beyond. As a culminating event, students plan a social event with one or more guest speakers. Students are engaged in peer and self-assessment. They use rubrics and checklists when writing reports and making presentations. Teachers assess and evaluate reports, journals and assignments using the same tools adapted by class/students and change levels into marks. Teachers give diagnostic tests to check student progress and engage in remediation before a final test on this unit.
Time: 35 hours
Unit Description
After a comprehensive, teacher-demonstrated program of safety, sanitation, and measurement, students are tested for competency with a variety of assessment tools such as quizzes, paper and pencil tests, and practical demonstrations. Students use standardized recipes to demonstrate cooking methods, skills, and techniques. Students and teachers make assessments of standard product quality (appearance, colour, texture, and flavour) with all products produced in food service labs. Accurate selection and safe use of tools and equipment are important aspects of this unit. Board policies on sexual harassment and violent/aggressive behaviour are addressed at this point through discussion of policy documents. Organization of work sites, teamwork and time-management skills are used in all labs. These skills may be observed and assessed by both students and teachers, or by teachers only, using worksheets, checklists, and rubrics. Communication skills are demonstrated daily as students use group work to plan labs and produce food products. Computers are used for product search and for class management functions. Guest speakers from the community describe computerized food services management systems that they use in their careers.
Time: 35 hours
Unit Description
In this unit students continue to apply the knowledge of tools, equipment, safety, sanitation, management, and cooking skills previously studied. Students investigate regional and international food, and the origin and marketing of food products. Students select a specific country and explore food products, unique cooking tools, social customs, and environmental factors affecting this culture. Students use the community, Library/Resource Centre, and Internet to obtain information. Students illustrate their learning through demonstrations, discussions, information interviews, displays, and special events. Students organize food labs using standardized recipes to produce and serve food.
Time: 15 hours
Unit Description
Students research tourist sites, accommodations and travel costs involved in visiting a country of their choice studied in the last unit. Students examine tourism in Ontario using brochures, Tourist Information/ Convention Bureaus, and Chambers of Commerce. Careers in tourism are explored with industry representatives and the assistance of the Student Services Department. Students use informational interview techniques and are involved in job shadowing. Students demonstrate their knowledge using word-processed and oral reports.
Time: 15 hours
Unit Description
In this unit students research hospitality and tourism and its effect on environmental sustainability. Students design and administer a survey on environmental sustainability to use with hospitality and tourism businesses in their community. Students explore these concerns on national and international sites involved in the eco-tourism industry. Students use an eco-tourism theme to research, plan and implement an outdoor event at a local site involving team-building activities and food production. Debriefing and student self-assessment at the culmination of this activity will be an important part of the learning experience. This unit links with geography, history, physical education and transition activities.
Expectations that relate to both theoretical and practical skills in hospitality and tourism will be constantly assessed. Students need to be informed about summative assessment at the beginning of the unit and have frequent opportunities to practice their performance and receive feedback in formative assessment. Teachers need to record the levels of achievement in their mark book to closely monitor student learning and suggest remediation to a student or class as necessary. Students use rubrics/checklists, and may be involved in adapting and designing assessments tools. This gives students more ownership of their learning goals and greater self-direction in their learning. In every unit, students have continual assessment of curriculum expectations to encourage excellence and monitor improvement in knowledge and skill development. Students should be led toward the achievement of the expectations stated in each unit. Authentic summative assessments should be planned for the end of each unit. These assessments inform students of their progress to date and suggest areas needed for improvement.
Career development occurs throughout the program as part of every unit through the use of guest speakers, job shadowing, field trips, computer research, involvement with student services, and career centres. Brainstorming, research projects and journal reflections on career possibilities in each sector of hospitality and tourism will occur throughout the program and will give students opportunities to perform at a variety of levels on a variety of performance tasks.
Unit 1 is brief and acts as an introduction to the scope of hospitality and tourism that should be reflected throughout the course. Students make extensive use of computers for Internet research and word processing of all documentation to be handed in to the teacher for assessment throughout the course. The teacher sets the stage for learning and introduces students to co-operative group learning. Group work will frequently be used as a teaching/learning strategy freeing the teacher to circulate, direct, monitor, coach, and tutor in the classroom. This unit will feature two culminating activities, one is a summative assessment of knowledge and the other is a demonstration of skills used while hosting a guest speaker. A brief introduction to job shadowing was suggested at the beginning of the program. Students need to search for a suitable hospitality and tourism placement and have it approved well ahead of the date for this activity.
Unit 2 begins the knowledge and skill development of hospitality that forms a large part of the total program. This unit covers many essentials of the hospitality industry. Constant self, peer, and teacher assessment of student progress using the food preparation rubric is important to monitor student progress. Hosting guests from the Food and Beverage sector would provide a valuable link to the food service community and provide an interesting culminating activity when paired with a food production activity.
Unit 3 builds on the knowledge and skills of food service attained in Unit 2. Students who need to improve their performance are given an opportunity for remediation. Teachers model the demonstration project for student groups, posting samples of all the plans required for completion of a successful demonstration. Student groups then select the demonstration project and follow a model for project/product development. While planning and preparing a food demonstration, students practise becoming effective communicators through research, individual work, and group work. The food dish selected from another culture/country will illustrate the international/global aspect of the program. This project when presented provides a celebration for each group of their ability to work as a team and produce appetizing food products. Guest speakers from the Events and Conferences sector and/or Travel Trade sector would enrich this unit.
In Unit 4 students investigate the global repercussions and implications of hospitality and tourism locally, provincially, nationally, and internationally, recalling the information from Unit 1. Students participate in a job-shadowing project at a location selected by the student or from the teacher's or the Co-operative Education teacher's files. This activity introduced at the beginning of the program examines a hospitality or tourism career for a day followed by debriefing and sharing of experiences. This is the culminating activity in this unit. Guest speakers from Transportation and Accommodation sectors would enrich this section of the program.
The final unit, Unit 5, involves the students in a celebration, an events-planning and preparation activity that allows them to apply all areas of tourism and hospitality studied. For example, students are given an opportunity to lead their peers on an excursion and apply their knowledge and skills in safe food preparation storage and service, hosting, booking activities, considering transportation, considering waste management, and planning an informational tour. This activity could be linked to other departments or clubs in the school depending on the focus chosen by the class. Guest speakers from Adventure Tourism, Attractions, and Tourism Services would enrich this unit of the program.
Teachers shall address safety/ censorship on the Internet by implementing School Board Policies involving the appropriate student use and access to the Internet services. Board policies and forms used in the "Take Our Kids To Work" program shall be followed for job shadowing. The Co-operative Education department in schools is a valuable resource for the job-shadowing segment of this course.
A variety of teaching/learning strategies is used throughout this course including the following:
· brainstorming - group generation of initial ideas expressed without criticism or analysis;
· buddy system - links students for peer/cross/age support;
· case study – teacher-directed investigation of real and simulated issues;
· class discussion - students actively participate by taking turns while discussing current issues;
· collaborative co-operative learning - small group learning to organize curriculum experiences;
· The composition of the groups may be random or selected by the teacher to ensure that optimum conditions for learning can occur. Distinct measurable roles for each participant are important.
· computer-assisted learning - learning of new material or review/reinforce material previously learned;
· conferencing - student-to-student discussion; student-to-teacher discussion;
· demonstration - a practical showing or explanation of how something works or is made;
· foods service preparation labs - students apply industry standards in food safety, sanitation, time planning, preparation, and presentation of food products;
· homework - an extension of classroom learning;
· independent study - students explore and research a topic of interest;
· inquiry process- students gather knowledge of particular topic(s) and answer questions individually and in groups;
· issue based analysis - used to develop the skills of synthesis and analysis;
· jigsaw - specialized group learning followed by home group sharing;
· journal writing - the practice of expressing ideas, experiences, questions, reflections, personal understanding or new learning in written form on a regular basis;
· learning centres - assigned spaces where learning activities are provided which promote choice, thought, exploration, and interaction;
· mind mapping - involves representing physical, demographic, and numerical data through visual formats and shows relationships among ideas;
· note making - a method of recording information for a variety of purposes;
· problem solving - model for helping students to identify and work through a problem;
· report/presentation - oral and written presentation of researched topic to class or school community;
· research - model of investigation;
· the web - representation of connection between ideas.
The assessment plan includes the following:
Personal communication;
· classroom discussion
· completion of interview(s)
· introduction and thanking of guest speakers
· letter writing
· peer assessment
· project/portfolio self-assessment
· journal/learning logs reflective learning
· reading response
· self-assessment
· student/teacher conference
Paper and pencil tests;
· activity/answer sheets
· classroom tests
· selected response
· constructed response
· mid-term and final examinations
· student-generated research data
· unit tests/quizzes (knowledge)
Performance assessment.
· classroom presentations and observations
· food demonstration planning, preparation, and delivery
· food product planning
· food service lab planning and preparation and skills demonstration
· formal/informal observation of group work, food demonstrations, and food service labs
· standard food product assessment
· tourism activity plan
Assessment tools include:
· checklists
· marking schemes
· rubrics
· anecdotal comments with suggestions for improvement (self/peer/teacher)
|
Course Work - 70% Group Work Foods Labs Foods Demonstration Tests and Quizzes |
10 25 25 10 |
|
Final Evaluation - 30% Written Evaluation Culminating Activity |
10 20 |
Assessment methods included are:
Diagnostic: occurs at the beginning of the term, a unit of study or whenever information about prior learning is useful;
Formative: during learning, ongoing feedback from the teacher about the quality of learning and the effectiveness of instruction.;
Summative: usually carried out at the end of a learning process; may include feedback and/or judgement.
A variety of accommodations may be made throughout the program to assist students with various physical and developmental needs. They include one-on-one teaching/counselling, adaptations of handouts, using audiotapes, partnering/pairing or small group learning, peer tutoring, designing a collage, poster, or bulletin board display. Teachers must be familiar with students IEPs. Teachers may match personalities and aptitudes with groups to ensure optimal success in report and computer assignments. Some students may need more demanding analytical research assignments. Students may choose to design games to use in Units 1, 2, and 3 to review tourism sectors, cooking tools and equipment, and food customs.
Barer-Stein, Thelma. You Eat What You Are: People, Culture and Food Traditions. Willowdale: Firefly Books Ltd. ISBN 1-55209-365-4
Canadian Tourism Resource Council. Career Planning Guide. Canada: 1996. ISBN 1-896229-51-4
Cartwright, Fraser and Gerry Pierce. Regional Dynamics: A Geography of Travel and Tourism. Toronto: Oxford University Press, 1995. ISBN 019 540 9523
Tourism: A World of Opportunity. Canadian Tourism Human Resource Council. 1997.
ISBN 1-555247-021-0
A Career In Tourism-You Decide How Far
To Go. Canadian Tourism Human Resource Council.
1995.
ISBN 1-896229-91-3. Available from Ontario Tourism Education Coproration, 1-800-557-6832
Canadian Tourism Human Resources Council. Career Planning Guide. 1996.
Student Services Department - computer programs to assist with career exploration and investigation of college and university programs
Guest speakers - Ontario Tourism
Education Corporation
– will bring videos as part of their free presentation
Ministry of Education and Training. Career Cruising (CD sent to Student Services offices by MET)
___________. Choices.
Career Explorer (Internet access
through MET, sent to Student Services offices)
www.cx.bridges.com
Job Futures (Internet access
www.hrdc-drhc.gc.ca
(suggestion: go to site map, labour market information, and job futures)
Career Search available at
www.careers.ocas.on.ca
Ontario Tourism Education
Corporation
http://www.otec.org
Tourism Ontario (Ministry of
Economic Development, Trade and Tourism)
http://www.ontario-canada.com
http://library.tbe.toronto.on.ca
Search under cookery and utensils. An excellent web site with over 400
different listings for International Cookbooks. Also the local library web site
may have listings of International Cookbooks.
http://www.Ontario-Canada.com
The Grade 10 Hospitality and Tourism Technology Course is designated as a Technological Education program. All courses offered in technological education are open courses, which comprise a set of expectations that are appropriate for all students. (See The Ontario Curriculum, Grades 9 and 10, Program Planning and Assessment, 1999 for a description of the different types of secondary school courses.) Students may use the course as a compulsory credit (1 credit from Science [Grade 11 or Grade 12] or Technological Education [Grade 9 –12], or as an optional credit. This course is designed to provide students with a broad educational base that prepares them for their studies in Grades 11 and 12, and for productive participation in society.
Students are introduced to practical aspects of hospitality and tourism technology. The curriculum provides opportunities for students to undertake hands-on practical activities, as well as to conduct research and analysis. There is a wide range of teaching/learning strategies and accommodation to meet the needs of all students. Anti-discrimination education, equity/social justice issues, career goals/co-operative education, conflict resolution/violence prevention and community partnerships are addressed in the course. All of these support many of the Ontario Secondary School Policies.
Career exploration throughout all units will be made available to students with specific reference to Choices into Action: Guidance and Career Education Program Policy for Elementary and Secondary Schools, 1999.
Teachers may evaluate this course through a variety of methods. Teachers may network with colleagues from other schools, subject associations, and peers at the local school to determine what modifications or new ideas could be incorporated into the units. Since every teacher will approach the units in a unique way, there are ample opportunities for extensions, modifications and applications. The school and business community may have input on developing aspects of the Hospitality and Tourism Technology course. The opportunity for immediate input may take form in a log where visitors to a public display of student work may comment freely.
The following areas should be assessed:
· ensure that expectations are being met;
· ensure that the learning styles of all students are being met through teaching strategies;
· ensure assessment/evaluation measure student expectations in a reliable and accurate manner;
· inform parents of student performance on a regular basis;
· use a variety of assessment/evaluation tools;
· use a variety of teaching/learning strategies;
· ensure students with special needs are given adequate accommodation.
Locate someone in this room who can answer yes to each of the statements below. People indicate a yes by placing their initials in the square. You can use a person’s name or initials only once. When you have completed all the squares call out “tourism” and be seated.
|
I have gone skiing or canoeing. |
I have taken a guided tour. |
I have eaten at a restaurant out of town. |
I have stayed at a hotel or motel. |
|
I have travelled on an airplane. |
I have attended the Canadian National Exhibition. |
I have seen a Blue Jays’, Raptors’ or Maple Leaf’ game. |
I have visited a tourist information center. |
|
I have bought a ticket for a concert. |
I have been to a large community event. |
I have visited a historic site or the Science Centre. |
I have traveled on a bus or boat trip out of town. |
|
I have stayed overnight at a camp. |
I have gone on a nature hike. |
I have visited a travel agency to find out about travel packages. |
I have gone to a party with catered food. |
Note: All of these events are considered part of Tourism
|
Hospitality |
|
|
Accommodation |
Food and Beverage |
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Lodges/Bungalows Fishing and Hunting Lodges Cabins Fishing/Hunting Recreation Camps Hotels, Motels, Resorts Campgrounds, Summer Camps Time-shared Facilities Hosts - Country Inns Bed and Breakfasts, Hostels Family Vacations, Tourist Homes |
Restaurants Dining Rooms Coffee Shops Fast Food Outlets Pubs/Lounges Night Clubs Cabarets Club Facilities Institutions Catering Operations Specialty (e.g., Medieval Feast) |
|
Adventure Tourism/Recreation |
Transportation |
|
Ski Resorts Golf/Tennis Facilities, Parks Fishing Facilities Hunting Facilities Adventure Tourism Marine Facilities |
Air Carriers Motor Coaches Railways Charter Boats Cruise Lines Car Rentals Recreation Vehicles Taxis, Gas Stations |
|
Travel Trade |
Events and Conferences |
|
Travel Agencies Tour Wholesalers Tour Operators Tour Guides |
Special Events Meetings/Conferences Conventions Festivals Trade Shows Fairs and Exhibitions |
|
Attractions |
Tourism Services |
|
Museums/Galleries, Heritage/Historical Sites Parks/Gardens Amusement/Recreation Parks Interpretive
Centres Native/Cultural
Tourism Industrial Tourism |
Government Tourism Departments Information Centre Research Services Advertising Agencies Trade Press Marketing Professional Associations Consultants Tourism Educators Tourism Suppliers Retail Operations Auto Clubs |
|
Accommodations |
Food and Beverage |
Transportation |
|
Adventure Tourism |
THE EIGHT SECTORS |
Events and Conferences |
|
Travel Trade |
Attractions |
Tourism Services |
(may be used as self, peer, or teacher assessment)
|
Criteria |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
|
Works willingly and co-operatively with others |
- rarely works willingly and co-operatively with others |
- works willingly and co-operatively with others some of the time |
- works willingly and co-operatively with others most of the time |
- routinely works willingly and co-operatively with others |
|
Shares resources, materials and equipment with others |
- rarely shares resources, materials, and equipment with others |
- shares resources, materials, and equipment with others some of the time |
- shares resources, materials, and equipment with others most of the time |
- routinely shares resources, materials, and equipment with others |
|
Listens attentively without interrupting |
- rarely listens passively or actively |
- listens passively and listens actively by paraphrasing for accuracy some of the time |
- listens passively and listens actively by paraphrasing for accuracy most of the time |
- listens passively and listens actively by paraphrasing for accuracy on a regular basis |
|
Accepts a variety of roles including leadership roles |
- rarely accepts different roles |
-accepts different roles some of the time |
- accepts different roles most of the time including leadership |
- routinely accepts different roles including leadership |
Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.
Name____________________ Date__________________ GROUP______________
|
Criteria |
Never |
Rarely |
Frequently |
Always |
|
responds and is sensitive to the needs and welfare of others |
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solves problems collaboratively |
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|
|
takes responsibility for equal share of the work to be done |
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works to help achieve the goals of the group or the class and focusses group energy |
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helps to motivate others, encouraging them to participate and directing group processes |
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contributes information and ideas to solve problems and helps to make decisions |
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questions the ideas of the group to seek clarification, test thinking, or reach agreement |
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shows respect for the ideas and opinions of others in the group or class - protects members ideas from attack |
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in discussions paraphrases points of view and asks questions to clarify meaning, support, or praise |
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seeks consensus and negotiates agreement before making decisions |
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recognizes the contribution of group members by means of encouragement, support, or praise |
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Adapted from Simcoe County DSB
|
Criteria |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
|
Organization |
- demonstrates
limited overall structure or organization |
- there is
some evidence of a structure or organization |
- the
organization is logical and appropriate |
- the
organization supports the purpose and enhances the report |
|
- the first
paragraph demonstrates limited attempt to outline the content of the report |
- the first
paragraph shows some attempt to outline the content of the report |
-the first
paragraph defines the content of the report and the introduction and
conclusion are connected |
- the first
paragraph is clear, interesting, outlines the content of the report and is
connected to the conclusion |
|
|
- paragraphs
demonstrate limited knowledge of topic |
- some
paragraphs stayed on topic and related to the first paragraph |
- most
paragraphs stayed on topic and related to the first paragraph |
- all
paragraphs stayed on topic and related to the first paragraph |
|
|
- makes
connections between opening statement and closing argument with little
effectiveness |
- there is
some attempt to conclude a course of action |
- the final
paragraph suggests a course of action |
- the final
paragraph suggests a course of action that is clear and compelling |
|
|
Conventions Capitalization,
spelling and punctuation |
- uses language with limited accuracy and
effectiveness |
- uses language with some accurateness and
effectiveness |
- uses language with considerable accuracy
and effectiveness |
- uses language with a high degree of
accurateness and effectiveness |
|
Communication Sentence structure |
- sentence fragments and run on sentences |
- some sentence fragments and run on
sentences |
- few sentence fragments and run on
sentences |
- practically no sentence fragments or run
on sentences |
|
- relies on
one type of sentence |
- contains a
variety of sentences |
- contains a
wide variety of sentences |
- contains a
wide variety of sentences used effectively |
|
|
Vocabulary |
- limited use
of new vocabulary |
- contains
some new vocabulary |
- uses new
vocabulary appropriately |
- uses new
words and special terminology to enhance report |
|
Content Number and
complexity of ideas |
- makes
connections with limited effectiveness |
- makes connections with moderate
effectiveness |
- makes connections with considerable
effectiveness |
- makes connections with a high degree of
effectiveness |
|
Exploration of careers and relevance of supporting ideas |
- provides
very few facts supporting his or her career selections |
- provides
some supporting evidence for his or her career selections |
- supports his
or her point of view showing relevance for most career selections |
- supports his
or her point of view showing relevance for all career selections |
|
- selects
several careers with little understanding of their suitability |
- selects
several careers with some understanding of their suitability |
- shows
understanding of several careers and their personal suitability for those
careers |
- shows
thorough understanding of several careers and personal commitment to explore
those careers |
Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.
(True/False Quiz)
What Is It Really Like?
Place a check mark in the appropriate box (T = true, F = false).
|
Questions |
T |
F |
|
|
1. |
Tourism is a nice career and pays minimum wage. |
|
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|
2. |
All people who work in tourism get free trips as a job benefit. |
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|
3. |
Tourism jobs only offer shift work and part-time employment. |
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4. |
Tourism jobs are only available in summer months. |
|
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|
5. |
All tourism jobs involve working face-to-face with the public. |
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|
|
6. |
Tourism provides only temporary jobs for students until they start their careers. |
|
|
|
7. |
Tourism jobs are found only in hotels, airlines, and travel agencies. |
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8. |
Post-secondary education and training are not needed for employment in the tourism industry. |
|
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9. |
A university education in tourism will secure you a management position in the industry. |
|
|
|
10. |
Changes and advances in technology do not have an impact on tourism careers. |
|
|
|
Level 1 Entry Level Jobs/Positions· How most people begin in the business · Frequently works directly with people · Has specific job requirements and tasks · Often requires lower levels of education · Offers lots of room for growth · Can develop into future careers |
Level 2 Supervisory Positions· Has specific, hands-on jobs · Directs and makes guidelines for others · Assesses employee performance · Coaches and disciplines employees · Hires and schedules level 1 employees |
|
Level 3 Management Positions· Worker has more complex and diverse skills · Responsible for budgets and resource management Involved with analysis and planning · Creates and manages change · Initiates staff development Promotes organizational growth · Promotes interaction with other tourism sectors · Contributes to the community |
Level 4 Executive Positions· Responsible for more than one line of business · Employed in head offices of international, national, or provincial chains · Responsible for strategic planning of the future of the organization · Analyses and solves complex organizational problems · Often reports to a board of directors for an organization |
|
Entry Level Tourism/Visitor Information/Counsellor (Information Centre, Auto Club) Information Centre Clerk or Guide Miscellaneous Tourism Services · Retail Sales Clerk · Sales Representative |
Supervisory Level Information/Visitor Information Centre Supervisor Miscellaneous Tourism Services Business Travel Specialist Destination Development Specialist Tourism Research Assistant Tourism Market Researcher |
|
Management Level Auto Club Travel Manager Tourism Association Manager Key Tourism Positions in Government Director, Policy Researcher and Planning Director, Domestic Marketing Director, Tourism Services Director, Tourism Development Director, Human Resources Tourism
Information Centre Manager Manager, Media Relations Manager, Meetings and Incentive Travel Manager, Travel and Trade Sales Manager, International Marketing Miscellaneous Tourism Services · Travel Writer/Photographer · Tourism Consultant/Researcher · Tourism Educator · Public Relations Manager · Media/Trade Press Specialist · Tourism Research/ Statistics Specialist Reservation Service Manager Retail Merchandiser (Tourism Operations) |
Executive Level Deputy Minister of Tourism Minister Responsible for Tourism |
|
Criteria |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
|
Voice |
- unclear most of the time |
- unclear some of the time |
- clear and easy to hear |
- spoke clearly and confidently |
|
Eye Contact |
- limited eye contact |
- only moderate eye contact |
- sometimes made eye contact |
- good eye contact |
|
Visual |
- limited use of suitable visual |
- good visual but didn’t use it |
- visual made presentation better |
- visual was very creative |
|
Focus |
- unclear what was meant |
- sometimes unclear what was meant |
- most of the time clear what was meant |
- always clear what was meant |
|
Demonstration of Knowledge Geographical Location Cooking Tools Social Customs Staple Grain Eaten Fruits and vegetables Milk Meat and meat alternates National dishes |
Limited Limited Limited Limited Limited Limited Limited Limited |
Adequate Adequate Adequate Adequate Adequate Adequate Adequate Adequate |
Proficient Proficient Proficient Proficient Proficient Proficient Proficient Proficient |
Superior Superior Superior Superior Superior Superior Superior Superior |
|
Group Support During Demonstration |
- some people did very little - group frequently off task during the demonstration - limited organizational skills |
- one or two people did more work than the rest - group occasionally off task during the demonstration - some organizational skills |
- workload was fairly evenly shared; each member of the group was involved - group on task during the demonstration - well-organized group |
Workload was evenly shared; each member of the group was enthusiastically involved - group worked collaboratively during demonstration - excellent organization |
Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.
Complete this information sheet for each guest speaker and submit worksheet for marking.
Job Description
Educational Requirements
Job Skills and Training
Career and Job Opportunities
Types and Uses of Computer Programs in Your Field
Positive and Negative Effects of Computerization on Your Field
How Does Your Area of Hospitality and Tourism Affect the Environment?
Tourism: A World of Opportunity
1. What is tourism?
2. Fill in two jobs for each of the following sectors of tourism.
Accommodation
Food and Beverage
Transportation
Travel Trade
Events/Conferences
Attractions
Adventure/Tourism
Travel Services
3. Why is tourism considered a good career choice for youth today?
4. Why are the skills of communication, time management, and teamwork important in the tourism industry?
5. Write an invitation to a possible guest speaker working at the management level in the fast food industry.
6. Suggest five possible topics that you would like him/her to include in a presentation to high school students. Use your letter-writing format to assist you with this question.
Examine the displays of tools around the room. Find the tool that most closely resembles the picture on this worksheet and try to fill out the chart.
Use the expertise of your classmates and the resources found in the room.
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Tool |
Name |
Country/Culture |
Use |
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Brainstorm with your group to make some important decisions and arrive at your destination, "The Demonstration". Your teacher has a box of standardized recipes for each culture that will help you to know how the recipe looks (colour, texture, shape, and size). When you try the recipe you will want to taste the standard recipe. Please do not adjust seasoning without checking with your teacher. Your teacher has an assessment tool that indicates the factors involved in presenting the best demonstration. This tool is called a rubric. Use this tool to assess your work as a group.
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T - |
Task to be researched – Pick a country, culture, and food product to research. Include geographic location, languages spoken, staple foods, staple grain products, fruits and vegetables, milk and milk products, meat alternatives, and national dishes. |
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O - |
Outline a Basic Plan – Your group needs to equitably assign activities to each member. You need to devise materials and equipment list, and a plan for displaying your food product. You need to plan and rehearse a script using oral presentation rubrics or checklists to assess and revise your demonstration. Remember to practice your group’s recipe to achieve a standard product. Note the timelines for handing in your work decided by your class and teacher. Each group creates a poster illustrating criteria listed on the Foods of the World worksheet (Appendix O – Foods of the World Comparison Chart). |
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U - |
Understand the Process – It is important to assign roles to each person in the group in an equitable manner. All group members must be involved equally on the day of the demonstration to make the activity go smoothly. |
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R - |
Revise Your Plan – Revision to your plans and duties needs to be made as you practise your product, write your demonstration, and rehearse your script. Create a colourful backdrop for your display. Please keep a log of your changes indicating the date, change and reason for the change. |
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Implement Your Plan – Start by handing in your plans and log in your folder every day. Don’t take the folders out of the room as you need them daily to enter your work. Your teacher shall assess your progress and assist you with your planning. |
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Sample Your Product – It is important that you try your recipe once in class before you demonstrate it for the class. If you want to use a recipe that is not in the teacher’s recipe file, it must be approved by the teacher. This recipe will need to be reformatted to include the characteristics of a good standard product. |
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M - |
Make an Assessment of Your Plan – One of the most important parts of your learning is to assess both your progress as well as the progress of your group. Your ability to revise and change your plans as you progress through your project is key to help you make independent decisions in the future. It may be hard to remain objective. |
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Criteria |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
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Planning |
- limited grasp of following a time plan |
- some grasp of following a time plan |
- followed time plan with minor adjustments |
- excellent grasp of time planning |
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- work schedules incomplete, tasks not completed |
- work schedules mostly complete, some tasks not assigned |
- work schedules complete, some tasks assigned inequitably |
- work schedules complete, assigned tasks equitably |
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- limited time to complete clean up |
- some time to complete clean up |
- sufficient time to complete clean up |
- cleaned up with time to spare |
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- utensils, appliances, work areas, and tables not effectively cleaned |
- some utensils, appliances, work areas, and tables not effectively cleaned |
- most utensils, appliances, work areas, and tables effectively cleaned |
- all utensils, appliances, work areas, and tables effectively cleaned |
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- limited time for class/personal assessment and discussion of products |
- some time for class/personal assessment and discussion of products |
- adequate time for class/personal assessment and discussion of products |
- time for thoughtful class/personal assessment and discussion of products |
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Preparation |
- all members reminded to tie back and cover hair, wash hands, and wear aprons |
- some members reminded to tie back and cover hair, wash hands, and wear aprons |
- all members have hair tied back and covered, washed hands, and wore aprons |
- all members were immaculate with hair tied back and covered, hands washed, and wore aprons |
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- seldom used proper measurement techniques |
- sometimes used proper measurement techniques |
- mostly used proper measurement techniques |
- always used proper measurement techniques |
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- seldom selected and used proper equipment |
- sometimes selected and used proper equipment |
- mostly selected and used proper equipment |
- always selected and used proper equipment |
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- display table not set according to plan |
- display table partially set up according to plan |
- display table set up according to plan |
- display table exceeded all expectations of plan |
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- all members demonstrated safe handling of equipment only with reminders |
- all members demonstrated safe handling of equipment with some reminders |
- all members demonstrated safe handling of equipment |
- all members demonstrated safe and confident handling of equipment and promoted safe handling to other students |
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Product |
- varies from standard product in
colour/shape/size/ |
- varies from standard product in one of colour/ shape/size/taste |
- meets standard product in two of
colour/shape/size/ |
- meets standard product in all areas colour/ shape/size/ taste |
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- may be over/undercooked |
- cooked adequately |
- cooked to standard |
- cooked to perfection |
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- limited presentation |
- adequate presentation |
- effective presentation |
- beautiful presentation |
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- no garnish |
- some garnish |
- well garnished |
- exquisite garnish |
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Presentation Skills: eye contact, visual contact, focus |
- demonstrates limited awareness of presentation skills |
- demonstrates some awareness of presentation skills |
- demonstrates some control of presentation skills |
- demonstrates sophisticated control of presentation skills |
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- length of presentation too long/short:__ minutes |
- length of presentation too long/short:__ minutes |
- length of presentation adequate:___ minutes |
- length of presentation perfect:____ minutes |
Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.
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Part Of The World |
Location |
Cooking Tools |
Social Customs |
Grain Products |
Fruits and Vegetables |
Milk Products |
Meats and Alternates |
National Dishes |
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Mexico |
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Central America |
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The Caribbean |
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Brazil |
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Japan |
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China |
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Korea |
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India |
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Peru |
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Argentina |
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South Africa |
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North Africa |
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Arab Countries |
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Israel |
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The British Isles |
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France |
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Portugal |
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Germany |
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Austria |
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Italy |
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Greece |
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Criteria |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
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Accomplishes tasks independently |
- accomplishes simple tasks only with assistance |
- accomplishes simple tasks independently and complex tasks only with assistance |
- accomplishes simple and complex tasks independently |
- accomplishes simple and complex tasks independently and with confidence |
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Demonstrates self-direction in learning |
- rarely seems to know what to do |
- knows what to do some of the time |
- knows what to do most of the time |
- routinely knows what to do |
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Accepts responsibility for completing tasks |
- rarely accepts responsibility for completing tasks |
- often accepts responsibility for completing tasks |
- usually accepts responsibility for completing tasks |
- routinely accepts responsibility for completing tasks |
Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.
* to be used to support above rubric
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Criteria |
Never |
Sometimes |
Frequently |
Always |
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Follows instructions |
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Regularly completes assignments on time and with care |
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Independently selects, evaluates, and uses appropriate learning materials, resources and activities |
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Demonstrates persistence in bringing task to completion |
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Uses time effectively |
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Uses prior knowledge and experience to solve problems and make decisions |
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Reflects on learning experiences |
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Adapted from Simcoe County DSB
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Criteria |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
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Organizes work when faced with a number of tasks |
- organizes work with limited competence |
- organizes work with moderate competence |
- organizes work with considerable competence |
- organizes work with a high degree of competence |
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Devises and follows a coherent plan to complete a task |
- lacks plan of organization |
- rudimentary plan of organization |
- general plan of organization |
- logical and coherent plan of organization |
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Manages and uses time effectively and creatively |
- manages time with limited effectiveness |
- manages time with moderate effectiveness |
- manages time with considerable effectiveness |
- manages time with a high degree of effectiveness |
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Anticipating the unexpected |
- lacks awareness of how to minimize surprises and unexpected contingencies |
- an initial effort to minimize surprises and unexpected contingencies |
- a clear strategy to minimize surprises and deal with unexpected contingencies |
- insightfully minimizes surprises and deals with unexpected contingencies |
Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.
* to be used to support above rubric
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Criteria |
Never |
Sometimes |
Frequently |
Always |
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Follows specific steps to reach goals or to make improvements |
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Revises steps and strategies when necessary to achieve a goal |
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Identifies appropriate sources, resources and technologies when gathering information |
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Demonstrates ability to organize and manage information |
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Follows an effective process for inquiry and research |
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Uses appropriate information technologies to organize information and tasks |
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Adapted from Simcoe County DSB
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Criteria |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
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Puts forth consistent effort |
- infrequently or never puts forth effort |
- usually puts forth effort |
- puts forth effort most of the time |
- routinely puts forth effort |
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Completes homework on time and with care |
- rarely completes homework on time |
- occasionally completes homework on time |
- usually completes homework on time |
- regularly completes homework on time |
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Follows directions |
- has difficulty following directions all the time |
- follows directions some of the time |
- follows directions most of the time |
- routinely follows directions |
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Applies effective study practices |
- rarely demonstrates effective study skills |
- sometimes demonstrates effective study skills |
- demonstrates effective study skills most of the time |
- routinely demonstrates effective study skills |
Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.
* to be used to support above rubric
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Criteria |
Never |
Sometimes |
Frequently |
Always |
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Shows attention to detail |
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Uses materials and equipment effectively |
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Begins work promptly and uses time effectively |
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Perseveres with complex projects that require sustained effort |
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Adapted from Simcoe County DSB
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Criteria |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
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Seeks new opportunities for learning |
- rarely seeks new opportunities for learning |
- seeks new opportunities for learning some of the time |
- seeks new opportunities for learning most of the time |
- routinely seeks new opportunities for learning |
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Seeks necessary and additional information in print, electronic and media resources |
- rarely seeks necessary and additional information |
- seeks necessary and additional information some of the time |
- seeks necessary and additional information most of the time |
- routinely seeks necessary and additional information |
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Requires little prompting to complete tasks, displaying self-motivation and self-direction |
- routinely needs prompting to begin and complete tasks |
- sometimes needs prompting to begin and complete tasks |
- occasionally needs prompting to begin and complete tasks |
- rarely needs prompting to begin and complete tasks |
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Seeks assistance when needed |
- rarely seeks assistance when needed |
- sometimes seeks assistance when needed |
- seeks assistance when needed |
- routinely seeks assistance when needed |
Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.
* to be used to support above rubric
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Criteria |
Never |
Sometimes |
Frequently |
Always |
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Responds to challenges and takes risks |
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Demonstrates interest and curiosity about objects, events, and resources |
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Identifies problems to solve, conducts investigations, or generates questions for further inquiry |
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Approaches new learning situations with confidence and a positive attitude |
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Attempts a variety of learning activities |
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Uses information technologies in new ways to improve learning for self and others |
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Adapted from Simcoe County DSB
Coded Expectations, Hospitality and Tourism Technology, TFJ2O
Overall Expectations
TFV.01F
– describe the scope of the tourism and hospitality industries;
TFV.02F
– describe geographical locations of food origins;
TFV.03F
– identify and describe the equipment, tools, and procedures used to measure and handle food
products;
TFV.04F
– describe regional tourism activities;
TFV.05F
– demonstrate knowledge of related specialized tools and equipment.
TF1.01F
– identify the role of the food services industry locally, provincially, nationally, and internationally;
TF1.02F
– identify the role of the travel and tourism industry locally, provincially, nationally, and internationally;
TF1.03F
– identify where food products originate;
TF1.04F
– report on conferences, events, attractions, and other tourism opportunities;
TF1.05F
– demonstrate understanding of some tools and equipment used in the tourism industry, such as advertising and Internet shopping;
TF1.06F
– demonstrate knowledge of measuring techniques;
TF1.07F
– demonstrate an understanding of safe food-handling procedures.
Overall Expectations
SPV.01F
– select and use tools and equipment for food preparation, handling, storage, and serving;
SPV.02F
– organize and advertise small-scale excursions and events;
SPV.03F
– demonstrate different cooking methods;
SPV.04F
– demonstrate software applications used in the hospitality and tourism fields;
SPV.05F
– demonstrate understanding of the importance of communication, time-management, and teamwork skills.
SP1.01F
– apply proper food-handling and food-processing techniques;
SP1.02F
– operate kitchen, baking, and confectionary equipment;
SP1.03F
– use correctly a variety of cooking methods to prepare simple recipes;
SP1.04F
– describe computerized travel management systems and other software applications;
SP1.05F
– describe computerized food services management systems;
SP1.06F
– demonstrate a range of teamwork, organizational, and communication skills;
SP1.07F
– understand the importance of accurate measurement techniques, such as those used in
calculating survey results, in measuring liquids, in accounting for money.
Overall Expectations
ICV.01F
– demonstrate understanding of environmental and social issues related to hospitality and
tourism;
ICV.02F
– apply industry standards related to personal and workplace hygiene;
ICV.03F
– identify professional opportunities in hospitality and tourism.
IC1.01F
– explain health and safety standards as they relate to processes, materials, tools, and equipment in the hospitality and tourism industry;
IC1.02F
– explain the challenges of environmental sustainability in ecotourism;
IC1.03F
– identify the purposes of standards in the food services industry;
IC1.04F
– explain the impact and application of health and safety laws and regulations;
IC1.05F
– describe related career opportunities and the education and training required to gain entry to those positions;
IC1.06F
demonstrate the ability to apply personal, health, and workplace safety regulations in the handling of equipment and materials;
IC1.07F
– describe the processes used to develop products.