Course Profile   Computer Engineering, Grade 11, Workplace Preparation, Catholic and Public

 

Unit 1:  Hardware/Components/Peripherals

Time:  23 hours

 

Activity 1 | Activity 2 | Activity 3

Description

This unit focuses on internal and external hardware components. Students disassemble, assemble, and upgrade computer components, install drivers to configure computer hardware systems, and recommend computer components and peripherals based on customer needs. Safety is emphasized when students handle internal and external components.

A database of hardware components, logs of system changes and upgrades, and a glossary are created by students to help them understand terms and illustrate hardware management techniques. They identify employability skills and explore careers in the computer hardware industry.

Unit Synopsis Chart

Activity

Time

Expectations

Evaluation

Tasks (Strategy)

1. Computer hardware, firmware, components

660 min

TFV.01, TFV.03, TF1.01, TF1.02, TF1.11, SPV.01, SP1.04, SP1.05, SP1.06, SP1.07, SP1.10, ICV.02

Communication
Knowledge/
Understanding
Application
Thinking/Inquiry

Identifying motherboard (Mbd) on-board components. Identify peripherals and their interconnections. Disassemble system, with emphasis on tool use, component/device ID, connections, documentation, research of functionality. Focus on safe practices.

2. Computer assembly and testing

480 min

TFV.01, TFV.03, TF1.02, TF1.11, SP1.03, SP1.13

Communication
Knowledge/
Understanding
Application
Thinking/Inquiry

Reassemble working computer. Emphasize sequence of process. Prepare the hard drive for an operating system and enhancements. Verify against check list that system works correctly in stages.

3. Computer Upgrading

240 min

TF1.04, TF1.05, TF1.06, TF1.11, SP1.02, SP1.08, SP1.09, SP1.11, SP1.14, SP2.04, SP2.05, SP2.06

Knowledge/
Understanding
Communication
Application

Upgrading a computer system. Installing and configuring software and hardware.
(1) software
(a) BIOS setup,
(b) BIOS upgrade,
(c) Op Sys upgrade and
(2) hardware
(a) overdrive CPU
(b) upgrade RAM

 

Activity 1:  Computer Hardware, Firmware, Components

Time:  660 minutes

Description

Students are introduced to computer hardware and peripherals that make up a typical computer system. The emphasis is on practice rather than theory. This is accomplished through the actual assembly and disassembly of a computer system. Students start a logbook (Appendix 1.1.1) to track their accomplishments, and compile a glossary of terms to assist with the development of appropriate language (Appendix 1.1.2). Safety procedures are reviewed on a regular basis to ensure that students use appropriate methods and work safely.

Strand(s) & Learning Expectations

Strand(s):  Theory and Foundation, Skills and Processes, Impact and Consequences

Overall Expectations

TFV.01 - describe current hardware and software products;

TFV.03 - identify required procedures for the safe handling of electronic components;

SPV.01 - follows maintenance and repair procedures;

ICV.02 - identify skill sets required for the workplace.

Specific Expectations

TF1.01 - identify current hardware product and their uses;

TF1.02 - explain the function of computer peripherals (e.g., mouse, keyboard, screen, printer, multimedia devices);

TF1.11 - explain the correct procedure for handling components that use electrical power;

SP1.04 - follow prescribed troubleshooting procedures effectively;

SP1.05 - properly install and configure expansion components (e.g., video/network/modem cards, memory, secondary storage devices);

SP1.06 - perform basic maintenance on peripherals;

SP1.07 - use utility software to diagnose and correct problems;

SP1.10 - use appropriately prescribed methods of handling computer hardware;

SP1.13 - maintain a glossary.

Prior Knowledge & Skills

·         Hardware and peripheral familiarization about computers

·         Personal computer skills learned from general use of a computer

Planning Notes

·         Have copies of the Board’s Internet Acceptable Use Policy, if it exists.

·         Review safety with electricity and the proper handling of computer components.

·         Prepare a Computer Safety Worksheet (see Appendix 1.1.4 for a sample) for electrical connection, tool use, and parts handling.

·         Prepare a demonstration centre with the various components of a computer system: motherboard with RAM, ROM and battery; CPU; power supply; video card; I/O card; sound card; internal modem; ribbons, cables and connectors.

·         Ensure parts/components storage area is well-organized and assist in the management and distribution of parts/components.

·         Ensure students remove acrylic or wool sweaters before handling components of computers.

·         Ensure students discharge themselves before handling components or computers.

·         Prepare a damaged hard drive, a power supply, and a floppy disk for demonstration purposes (open the hard drive of floppy drive so students are able to see the actual media).

·         Prepare lessons on the following: the motherboard (CPU, chip set, expansion slots, I/O connections), Memory (RAM, ROM, Cache), Input/Output Devices, Storage Devices (fixed disk, floppy disk,
CD-ROM, DVD).

·         Prepare any type of visual representation, i.e., Overhead, Computer graphic, of a typical computer. Where hardware is not available, consult Resources to create appropriate overheads, multimedia presentations, or handouts.

Teaching/Learning Strategies

1.   Review safety considerations when working with computer internals and with electronic components.

2.   Hand out and discuss copies of the Board’s Internet Acceptable Use Policy, if it exists.

3.   Students maintain a portfolio in binders (worksheets, safe use policy, etc.) as well as electronic medium (logs, glossary, research, comparisons, etc.)

4.   Identify and discuss proper use of the tools.

5.   Students design and produce a computer disassembly log sheet form, used throughout this unit. This form may be personalized as long as it follows certain criteria. See Appendix 1.1.3 for a sample. Students work in groups and are encouraged to “set up” a company. A proper logo and company name should be chosen and included on this form.

6.   Give students a handout of a visual representation of a computer system. Students start a glossary of terms pertaining to the system. See Appendix 1.1.1 for terminology.

7.   Show students the components and discuss each one. Let students handle the components and discuss the safe handling in light of possible damage to the electronic circuitry, (e.g., when bending IC pins) as well as possible injury from sharp edges or points.

8.   Show students how each component communicates with the motherboard through ribbons, cables and connectors. Have students identify pin 1 on such devices as hard drives and floppy drives and identify the corresponding ribbon with the coloured wire.

9.   Show students the difference between a PCI and an ISA/EISA slot. If a more up-to-date motherboard is available, show the USB port and other advanced connections.

10.  Show students the interior of a hard drive, floppy disk, and mouse. With the hard drive exposed, connect the hard drive to a power supply. After turning on the power supply, students see the read/write head initiating and they will notice the speed at which the hard drive turns. At this time a discussion of RPM can be held.

11.  Show students an exposed 3.5” floppy disk and discuss the mechanics of this device.

12.  Students turn on the computers, observe and log the boot-up sequence. This is done to recognize the main steps to the boot sequence and to show students the system boots up properly before disassembly.

13.  After turning off the systems, students remove the cases and begin disassembling the computers. While they disassemble the computers, students make notes on where devices are connected. They label devices and connectors, and complete the Computer Disassembly Log sheet (Appendix 1.1.3).

14.  A situation may be established in which one student or one group of students assembles a computer and purposely omits one of the components or does a faulty hook-up (or both). This student or group of students, presents this computer to another student or group of students, who are then responsible for troubleshooting the system. A discussion on work ethics and customer service should be held at this point. Assessment may be based on peer evaluation.

15.  Students must keep their glossary of terms updated, and at the end of this activity they submit this for evaluation.

Assessment & Evaluation of Student Achievement

·         Ongoing evaluation by observation allows the teacher to see if students are using the tools safely and are able to disassemble and re-assemble a computer. Students are evaluated on their work ethics and time spent in trouble-shooting by completing a log sheet that clearly identifies the task and the time spent on task (Appendix1.1.2).

·         End this activity with a test on the assembly and reassembly of the computer (Appendix 1.1.5).

·         To reinforce the importance of safety when working with electronic components, tools and electricity students complete the computer safety quiz provided (Appendix 1.1.4).

·         The use of appropriate terminology and ability to identify and describe internal and external components and peripherals is assessed using the rubric (Appendix 1.1.6). This rubric is also used to assess safe work habits.

Accommodations

·         Pre-teach vocabulary and definitions prior to and during lesson when necessary.

·         Provide a partially completed glossary that students complete on their own or with assistance from their peers.

·         Monitor individual progress in identifying components and allow extra time.

·         Appoint a ‘safety monitor’ and ‘buddy system’

·         Teachers will consult individual student IEPs for specific direction on accommodation for individuals.

Resources

Print

Norton, Peter. Introduction to Computers, 3rd ed. New York: Glencoe/McGraw-Hill, 1999.

Smyth, Graham and Christine Stephenson. Computer Engineering: An Activity-Based Approach. Toronto: Holt Software Associates, 2000. ISBN 0-921598-36-X

Video

The Journey Inside. Intel Corporation. Part of The Journey Inside Education kit

Contains two videos, an instructional binder, and electronic components.

Websites

How Things Work – http://howthingswork.com

Novell Network Primer – http://www.novell.com/catalog/primer/primer.html

Turing and OOT – http://www.holtsoft.com/turing/resources.html

ABRA Electronics – http://www.abra-electronics.com\

Inside a computer – http://secure.wesweb.com/intel/form.htm


Appendix 1.1.1

Sample Log Book

The following log is a sample template for students to track their progress.

 

Date

System

Problem/Activity

Research

Solutions/Application

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Appendix 1.1.2

Glossary of hardware terms

Component

Function

Central Processing Unit (CPU)

 

BIOS (in ROM)

 

SIMMs, DIMMs, RAM

 

ISA

 

PCI Slot

 

Power Supply

 

Floppy Drive

 

Hard Drive

 

CD-ROM Drive

 

Parallel Port

 

Serial Port

 

Graphics Port

 

USB Port

 

Com2 Port

 

Keyboard Port

 

IDE Cable

 

CMOS Battery

 

 


Appendix 1.1.3

Sample Computer Disassembly Log sheet

Entries in the Image (Drawing) column may be neatly hand drawn, retrieved from one of the reference Websites, or cropped/copied/pasted from various sites. (See Note Concerning Permissions in the Overview Resources.)

 

Component

Label or Identification

Location
(in case or mb)

Orientation
(IC’s, cables, etc.)

Connections
(to other parts)

Image (Drawing)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Appendix 1.1.4

Computer Safety Worksheet

 

1.   What tools should you have on your worktable before beginning to work on any computer?

 

2.   What characteristic should a tool not have when working on a computer?

 

3.   What special process is required before handling electronic circuit boards or ICs?

 

4.   What type of footwear is most suitable for working on a computer?

 

5.   What type of clothing must be avoided when working on a computer?

 

6.   Describe how electronic devices and computer circuit boards must be handled.

 

7.   Name two special considerations when choosing cleaning agents for computer components.

 

8.   Why is it important not to eat or drink in the computer lab?

 

9.   What is the procedure to follow if chemicals get into your eyes?

 

10.  Why is it always important to record settings and configurations before changing them?

 

11.  Explain how you would ‘backup’ a file. Why is that important? How would you create a ‘backup’?

 

12.  Why would a ‘bootup’ or ‘system boot’ disk be important? How would you prepare one?

Appendix 1.1.5

Computer Assembly and Disassembly Test

 

1.   List three safety precautions to be observed when assembling or disassembling a computer.

 

2.   List the steps in dissembling a computer.

 

3.   Describe the manner to correctly remove the CPU (in a ZIF socket).

 

4.   Describe the manner to correctly remove the CMOS chip.

 

5.   Describe the correct manner to handle circuit boards.

 

6.   How is a video card correctly installed?

 

7.   What is the primary difference when inserting cards into ISA versus PCI slots?

 

 


Appendix 1.1.6

Rubric Assessing use of correct terminology, components and safety related to components

 

 

 

Criteria

Level 1
(50-59%)

Level 2
(60-69%)

Level 3
(70-79%)

Level 4
(80-100%)

Knowledge/
Understanding

Application

Terminology

demonstrates ability to use appropriate terminology to identify the components and their function

- limited ability to use appropriate terminology to identify the components and their function

- some ability to use appropriate terminology to identify the components and their function

- considerable ability to use appropriate terminology to identify the components and their function

- a high level of ability to use appropriate terminology to identify the components and their function

Knowledge/
Understanding

Communication

Internal components

demonstrates ability to identify and describe the function of micro computer components

- limited ability to identify and describe the function of micro computer components

- some ability to identify and describe the function of micro computer components

- considerable ability to identify and describe the function of micro computer components

- a high level of ability to identify and describe the function of micro computer components

Knowledge/
Understanding

External components

demonstrates ability to identify and describe the function of external components

- limited ability to identify and describe the function of external components

- some ability to identify and describe the function of external components

- considerable ability to identify and describe the function of external components

- a high level of ability to identify and describe the function of external components

Knowledge/
Understanding

Peripherals

demonstrates ability to identify and describe the function of peripheral components

- limited ability to identify and describe the function of peripheral components

- some ability to identify and describe the function of peripheral components

- considerable ability to identify and describe the function of peripheral components

- a high level of ability to identify and describe the function of peripheral components


Appendix 1.1.6  (Continued)

 

Knowledge/
Understanding

Application

Thinking/Inquiry

Safety

demonstrates ability to follow recognized safety procedures when working with electrical current

 

demonstrates ability to apply appropriate methods to ensure grounding

 

demonstrates ability to use specific tools for tasks

- limited ability to follow recognized safety procedures when working with electrical current

- limited ability to apply appropriate methods to ensure grounding

- limited ability to use specific tools for tasks

- some ability to follow recognized safety procedures when working with electrical current

- usually applies appropriate methods to ensure grounding

- some ability to use specific tools for tasks

- considerable ability follow recognized safety procedures when working with electrical current

- considerable ability to apply appropriate methods to ensure grounding

- considerable ability to use specific tools for tasks

- a high level of ability to follow recognized safety procedures when working with electrical current

- a high level of ability to apply appropriate methods to ensure grounding

- a high level of ability to use specific tools for tasks

Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.

 

 


Activity 2:  Computer Assembly and Testing

Time:  480 minutes

Description

Students develop the skill to properly handle computer components, correctly assemble computer systems, configure the fixed disk in a computer system, and prepare it for an operating system. Students build upon the knowledge and skills introduced in Activity 1 so they can reassemble and test a computer system. This activity allows the students to develop the required skills and problem solving processes to eventually independently troubleshoot, recommend computer configurations, and meet an identified need in the final activity.

Strand(s) & Learning Expectations

Strand(s):  Theory and Foundation, Skills and Processes

Overall Expectations

TFV.01 - describe current hardware and software products;

TFV.03 - identify required procedures for the safe handling of electronic components.

Specific Expectations

TF1.02 - explain the function of computer peripherals (e.g., mouse, keyboard, screen, printer, multimedia devices);

TF1.11 - explain the correct procedure for handling components that use electrical power;

SP1.03 - properly set up and configure computer systems;

SP1.13 - maintain a glossary of computer terms and acronyms.

Prior Knowledge & Skills

·         Hardware and peripheral familiarization from Activity 1

·         Personal computer skills learned from general use of a computer

Planning Notes

·         A distinction is made here between an operating system and a platform: DOS being the OS and Windows being an example of a platform. If an older system is used, one without a CD-ROM for instance, it is advisable to use DOS 6.22 and Windows 3.1.

·         Inventory the hardware available for any hands-on or demonstrative activities.

·         Test equipment required for demonstrations and student activities. Experienced students may assist in the testing procedure and equipment setup.

·         Ensure students remove acrylic or wool sweaters before handling components of computers.

·         Ensure students discharge themselves before handling components or computers.

·         Prepare a lesson on magnetic and optical storage devices and how they operate.

·         Prepare a lesson on the need for and the procedure of formatting a disk, including notes on Partitions, Boot Sector, File Allocation Table, Root Directory, and Data Area. A review of bits and bytes may be in order before discussing storage capacity.

·         Copies of Appendix 1.2.1 – Hard drive glossary of terms.

Teaching/Learning Strategies

1.   Review the safety considerations when working with computer internals and with electronic components.

2.   Hand out a copy of the Glossary of Terms (Appendix 1.2.1). As students progress through this activity, they fill in the definitions for each of the terms listed. This is submitted for evaluation at the end of the activity.

3.   After teaching a lesson on magnetic and optical storage devices (operation, access time, transfer rate, speed), students research the Internet and do a comparison of various devices, by brand name and capacity rating. Students include such devices as Hard Drives, CD-ROM, CD-R/W, and DVD. This chart is kept as part of their portfolio. See Appendix 1.2.3.

4.   Students re-assemble the computer either individually or in groups. A peer evaluation/inspection is completed. If inspection is passed, students boot the computer, and observe/log the boot sequence looking for errors or inconsistencies.

5.   If the boot-up was not successful, students record any error message that was generated by the computer and write down their observations. They then proceed to trouble-shoot.

6.   Once system has booted correctly and is working, students proceed in developing a troubleshooting process with the introduction of ‘controlled faults.’ These controlled faults are the removal of items in the computer (CPU, RAM, etc.) and the logging of observed computer problems and error messages. A table as in Appendix 1.2.7 would be completed.

7.   Upon successful boot-up various tests are conducted: boot-up without keyboard, without a video card, without RAM, or ribbons connected to the wrong pin configuration (on hard drive or floppy drive). Students write down their observations and any error messages the computer generates. This becomes part of their trouble-shooting guide. This task could be more structured to ensure it results in meaningful activity.

8.   After a lesson on the types of interface (IDE, ESDI, SCSI), students continue their research on the Internet and complete the cost comparison chart.

Assessment & Evaluation of Student Achievement

·         The purpose of the assessment is to see if students are using the tools safely and properly as well as to see if the students are able to assemble a computer. Therefore, assessment should be done throughout this activity. Students are assessed at the end this activity with a quiz on terminology and procedures (Appendix 1.2.6).

·         The Hard Drive Worksheets are to be completed and assessed to ensure students are able to identify the part of a hard drive and basic operating principles (Appendix 1.2.4, 1.2.5).

·         A rubric may be used to assess the appropriate use of terminology and ability to prepare a hard drive.

Accommodations

·         Students with physical dexterity problems assemble a computer by directing a peer to install a component in a particular location.

·         Have a ‘shop computer’ available for students to practise alignment of male/female plug-ins or connectors and learn to recognize symbols to aid in the assembly of components (e.g., trapezoidal shape of plug-ins, international symbols).

Resources

Print

Norton, Peter. Introduction to Computers. 3rd. ed. New York: Glencoe/McGraw-Hill, 1999.

Smyth, Graham and Christine Stephenson. Computer Engineering: An Activity-Based Approach. Toronto: Holt Software Associates, 2000. ISBN 0-921598-36-X

Video

The Journey Inside. Intel Corporation. Part of The Journey Inside Education kit

Contains two videos, an instructional binder, and electronic components.

 

 

 

 

 

 

 

 

 

 

Appendix 1.2.1

Sample Template for Hard Drive Glossary of Terms

 

Terms

Definition

Access Time

 

Boot Record

 

Cluster

 

Cylinder

 

Data Area

 

Data Transfer Rate

 

Directory

 

ESDI

 

FAT

 

Formatting

 

Hard Disk

 

IDE

 

Land

 

Magnetic Storage

 

Pit

 

Read/Write Head

 

Sector

 

Track

 

 


Appendix 1.2.2

Assessing terminology and preparation of hard drive

Criteria

Level 1
(50-59%)

Level 2
(60-69%)

Level 3
(70-79%)

Level 4
(80-100%)

Knowledge/
Understanding

Terminology

- limited ability to use appropriate terminology to identify storage devices and its function

- some ability to use appropriate terminology to identify storage devices and their function

- considerable ability to use appropriate terminology to identify storage devices and their function

- a high level of ability to use appropriate terminology to identify all storage devices and their function

Application

Thinking/Inquiry

Preparing the hard drive

- limited ability to follow recognized procedures for preparing a hard drive

- some ability to follow recognized procedures when preparing a hard drive

- considerable ability to follow recognized procedures when preparing a hard drive

- a high level of ability to follow recognized procedures for preparing a hard drive

Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.

 

 

Appendix 1.2.3

Storage Medium Comparison Chart

Device

Magnetic/ Optical

Interface

Capacity in Mb/Gb

Transfer Rate in Mb/Sec

Seek time in msec.

Price (optional)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Appendix 1.2.4

Hard Drive Worksheet 1

During hard drive disassembly, complete the following table for all the hard drive components, in each category.

Hard Drive Component

Image/diagram

Connections

Function

R/W head

 

 

 

Head Actuator motor

 

 

 

Platter

 

 

 

Spindle

 

 

 

Spindle motor

 

 

 

R/W head arm

 

 

 

R/W head arm pivot

 

 

 

Cast casing

 

 

 

Air filter

 

 

 

Data connector

 

 

 

Power connector

 

 

 

RPM detector

 

 

 

 

Appendix 1.2.5

Hard Drive Worksheet II

Label the parts of a HARD DRIVE on the following pictures (add arrows to indicate specific parts)

 

 


Appendix 1.2.5  (Continued)

 

 

Appendix 1.2.6

Quiz

10/  1. What does DATA RATE mean? Compare 3 types of hard drives for their data rates noting the major identifying characteristic.

10/  2. What is meant by SEEK TIME? Compare 3 types of hard drives for their seek times noting the major identifying characteristic.

4/   3. A HARD DRIVE spinning at 7200 RPM is comparable to what land speed?

4/   4. What is a FILE? How is it identified on the HARD DRIVE?

4/   5. What does the term CAPACITY mean? Provide a simple formula to determine the CAPACITY.

8/   6. What is the following? Label all the elements correctly.

 

 

6/   8. Explain the term PARTITIONING. How would you perform this task on a hard drive?


Appendix 1.2.7

Boot sequence fault analysis

 

Item removed

Fault detected or observed

CPU

 

RAM

 

ROM (CMOS)

 

Hard drive

 

HD cable reversed

 

Floppy drive

 

FD cable reversed

 

HD controller

 

Video card

 

Keyboard

 

Mouse

 

 


Activity 3:  Computer Upgrading

Time:  240 minutes

Description

Students are given the opportunity to upgrade a computer system, to install an operating system and application software, and to optimize the performance of the computer system. The activity is set up as a repair shop/customer service area of a computer store. Students take on the role of both repair technicians and customers. As customers, students specify the application of the computer. As technicians, students recommend the appropriate hardware, operating system, and software to meet the needs of the customer.

Strand(s) & Learning Expectations

Strand(s):  Theory and Foundation, Skills and Processes

Specific Expectations

TF1.04 - identify current software products, their uses, and their hardware requirements;

TF1.05 - specify criteria for the selection of hardware;

TF1.06 - explain the hierarchical structure used to organize directories and files;

TF1.11 - explain the correct procedure for handling components that use electrical power;

SP1.02 - cost out computer systems accurately, including all components and peripherals;

SP1.08 - install and update virus-checking software;

SP1.09 - properly install and configure software upgrades;

SP1.11 - perform backup procedures effectively;

SP1.14 - prepare storage media for use;

SP2.04 - maintain service logs effectively using a database and/or word processor;

SP2.05 - develop installation and service procedures;

SP2.06 - demonstrate ability to follow peer-developed installation or service procedures.

Prior Knowledge & Skills

·         Hardware and peripheral familiarization from Activities 1 and 2

·         Ability to develop and follow instruction sheets and maintain logs developed in Activities 1 and 2

·         Personal computer skills learned from general use of a computer

Planning Notes

·         Collect flyers and brochures from computer stores, advertising computer systems with different configurations.

·         Prepare of a variety of upgrade or add-on cards such as video, sound, modem, scsi (these upgrades do not need to be the very latest technology – this simulation exercise can be successful with parts
from 486 models).

·         Check availability of licensed software (see previous comments).

·         Research local repair costs and labour costs for computer systems.

·         Create scenarios with various computing needs such as:

·         a system that allows the user to do word processing, e-mail/Internet research, network conferencing;

·         a system that allows the user to do 3-D image creation and editing;

·         a system used by a small business that allows the user to do accounting, produce invoices, e-mail, produce advertising materials.

Teaching/Learning Strategies

1.   Hand out copies of advertising flyers. Discuss the various computer systems, configurations, prices, and warranties available.

2.   Have the students research websites of computer resellers to verify specifications and costs of systems and components.

3.   Present students with different scenarios (Appendix 1.3.1) In groups, the students identify the characteristics of the system to meet a particular need.

4.   Have the students conduct a comparison of purchasing complete systems vs. purchasing components to build a custom system to meet specific customer needs.

5.   Encourage students to keep a journal in which they enter the steps of installing these components, as well as any problems they encounter and the solutions required.

6.   Students should have an opportunity to install such components as mice, printers, soundcards, modems, and, where possible, different types of video cards on ‘shop computers.’

7.   Students recommend an operating system, virus checking software, and application software packages to meet the needs of the customer (Appendix 1.3.2).

Assessment & Evaluation of Student Achievement

Student ability to recommend a computer system and appropriate software is assessed using a rubric (Appendix – 1.3.3) and the proposal evaluation form (Appendix – 1.3.4).

Accommodations

·         Have a variety of communication accommodations available for students who have difficulty expressing themselves in a verbal format, such as, signing, bliss board, etc. Consult with the Special Education resource department to ensure that the accommodations are appropriate to the exceptionalities of particular students.

·         Check the students’ OSR and IEP to effectively provide suitable accommodations specific to the needs of the student.

·         Allow time for students with difficulties (e.g., nervousness) to develop presentation skills and ensure that such students are paired with individuals that are sensitive and can assist in the presentation.

Resources

Print

Glover, Thomas J. and Millie M. Young. Pocket Pcref, 10th ed. Sequoia Publishing, 2000.
ISBN 1-885071-27-2

Minasi, Mark. The Complete PC Upgrade and Maintenance Seminar In A Box. SYBEX, 2000.
ISBN 07821-2706-1

Websites

Websites of the Board’s computer provider

Computer assembly sites – http://oakroadsystems.com/tech/hd-partn.htm
http://www.pcmech.com/build.htm

Operation of computer and components – http://www.karbosguide.com/index2.htm

ABRA Electronics – http://www.abra-electronics.com


Appendix 1.3.1

Meeting Customer Needs

Research the system that you recommend to the clients identified below:

CLIENT “A”- snowbird

·         Not computer literate and would like to create personal letters and customized cards

·         Communicates electronically with family in another province

·         Resides six months of the year in Ontario and six months in Florida

·         Visually challenged

·         Budget - $1700

CLIENT “B”- starting a home based business

·         Requires the ability to send and receive faxes

·         Regularly checks customer websites

·         Produces ‘legal quality’ contracts on legal size paper

·         Does own accounting

·         Creates cheques and invoices

·         Electronically stores large customer files

·         Produces own marketing materials

·         Budget - $2500

CLIENT “C” travelling sales representative

·         Works out of vehicle

·         Travels nationally

·         Needs to create transferable files

·         Sends and receives information (text and drawings)

·         Requires navigating system

·         Required to produce “legal quality” documents

·         Requires portable power considerations

·         Required to input and transmit digital images

·         Likes to watch movies when on the road

·         Budget – dependent upon return on investment

Appendix 1.3.2

Recommendation Form

Item

Specifications

Cost

Ease of use
(1-4, 1 being the most difficult)

Internal Components

 

 

 

External Components

 

 

 

Peripherals

 

 

 

Operating system

 

 

 

Application Software

 

 

 

Virus checker and security

 

 

 

Energy considerations

 

 

 

Durability considerations

 

 

 


Appendix 1.3.3

Rubric to assess upgrading and software installation

 

Criteria

Level 1
(50-59%)

Level 2
(60-69%)

Level 3
(70-79%)

Level 4
(80-100%)

Communication

Application

Upgrading

- limited ability to recommend upgrades that meet client needs

- some ability to recommend the upgrades that meet client needs

- considerable ability to recommend the upgrades that meet client needs

- a high level of ability to recommend the upgrades to meet client needs

Application

Installing and configuring software

- limited ability to follow recognized procedures for installing software

- some ability to follow recognized procedures when installing software

- considerable ability to follow recognized procedures when installing software

- a high level of ability to follow recognized procedures when installing software

Note: A student whose achievement is below level 1 (50%) has not met the expectations for this assignment or activity.

 

Note: Each category can be assessed on separate short sight passages over a period of time. Using the same rubric, the student’s progress can be recorded and measured, from diagnostic to formative to summative evaluation, using different colours for each assessment. The length of the sight passage may be more than one or two pages, as long as the length and level of difficulty are consistent among assessments.

 

Appendix 1.3.4

Proposal Assessment Chart

 (1= limited, 2= moderate, 3= considerable, 4= thorough)

 

Criteria

1

2

3

4

Evidence of Thorough Research

 

 

 

 

Contribution to Group

 

 

 

 

Multimedia Use and Presentation

 

 

 

 

Meets Client Needs

 

 

 

 

 


 

Course Overview | Unit 3 | Course Profiles Main Menu