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Course Profile   Organizational Studies: Organizational Behaviour and Human Resources (BOH4M), University/College Preparation, Catholic

 

Course Overview

Policy Document:  The Ontario Curriculum, Grades 11 and 12, Business Studies, 2000.

Prerequisite:  Any University, University/College, or College Preparation course in
                                    Business Studies or Canadian and World Studies

Course Description

This course focuses on ways in which organizations deal with issues affecting their competitiveness in a changing technological and global business environment. Students analyse various leadership techniques and study various issues such as ethics in business, social responsibility, management of group dynamics, uses of information technology, workplace stress and conflict, motivation of employees, and globalization. Students also investigate the management of a diverse workforce within an organization, and the importance of strategic planning.

How This Course Supports the Ontario Catholic School Graduate Expectations

Catholic students must recognize that all businesses can attain prosperity within the precepts of our faith. In light of globalization and the rapid changes taking place in the workplace, both management and employees must collaborate to proactively evaluate the pressing situations that present themselves each day. Dynamic companies are characterized by excellent leadership and focus. Visionary leadership requires both a long-range view of opportunities and short range plans to promote strategic growth. Consequently, students examine how change demands proper planning, which in turn facilitates the achievement of individual and company goals. Teachers delivering this course are to emphasize that highly competitive companies embrace change despite resistance. Management must be the agent of change, especially when new ideas can lead to the advancement of the common good. It is essential that students realize that a leader must be able to articulate why new leadership practices require risk and insight. Jesus brought more change and profound newness to life than anyone else in the history of the world. As a result, He was challenged at every turn. However, Jesus met each challenge with well thought-out and articulated responses – “Let him who is without sin among you be the first to throw a stone.” (John 8:7)

Course Notes

This course serves as preparation for university or college programs. With this in mind, the course should foster theoretical and analytical thinking. Students should be given ample opportunity to demonstrate these aptitudes.

The primary focus of this course revolves around the major functions of management: strategic planning, organizational design, motivation and leadership, and evaluation.

Students should be exposed to a variety of postsecondary teaching methods. Specifically, they should complete a number of case studies utilizing formats that are consistent with college and university models. Students should participate in some form of computer simulation that has them make decisions based on a number of variables and includes the analysis of internal and external business data. In addition, students should make connections to the real world through company tours, short-term job shadowing experiences, and exposure to various guest speakers throughout the course.

This course enables students to apply theoretical concepts by embracing the essence of each unit in their final culminating project (Collective Bargaining Project). This activity allows students to consider elements such as strategic management, staffing, performance appraisals, technological trends, and social responsibility during the negotiation of their collective bargaining agreements.

The culminating project should be assigned after the Human Resource Organization unit. The first three units provide a substantial foundation for the students to effectively address the requirements of the Collective Bargaining Agreement Project.

Teachers are reminded that the final exam should be a relevant and considerable component of the assessment and evaluation process. Students taking this course are being prepared to attend postsecondary institutions where final exams may account for a significant portion of their final mark in some courses.

The Business Studies document clusters learning expectations in a cohesive fashion. Some specific expectations from other strands have been added to each unit. These additions do not alter the focus, but simply increase the depth of the concepts to be covered.

Units:  Titles and Time

Unit 1

Issues Facing Organizations

15 hours

Unit 2

Planning

20 hours

* Unit 3

Human Resource Organization

25 hours

Unit 4

Organizational Leadership

25 hours

Unit 5

Motivation and Evaluation

25 hours

* This unit is fully developed in this Course Profile.

An extra five hours has been added to Unit 4 and 5 to allow for the execution of the
Culminating Activity.

Unit Overviews

Unit 1:  Issues Facing Organizations

Time:  15 hours

Unit Description

Students examine management trends that are revolutionizing the nature of business. They study the globalization of business by examining different customs, practices, and cultures in a business context. Students realize that management is an agent of change. Furthermore, they understand the importance of a manager’s role in creating an ethical and socially responsible workplace environment.

Unit Overview Chart

Cluster

Learning Expectations

Assessment Categories

Focus

1

ISV.01, IS1.01, IS1.02, IS1.03, ISI.04, ISI.05, IS2.04, IS4.01
CGE1d, h, i, 3b, c, d, f, 4c, e, g,
5a, e, 7a, b, f, g, j

Knowledge/Understanding Thinking/Inquiry

Trends in Management Theory

2

ISV.02, IS1.03, IS2.01, IS2.02, IS2.03, IS2.04, OL1.03
CGE1h, 2e, 3b, d, 4d, e, g, 5a, b,
7b, f, h, i, j

Knowledge/Understanding Thinking/Inquiry
Application
Communication

Management as an Agent of Change

3

ISV.03, IS3.01, IS3.02, IS3.03, IS4.03, HR3.01, OL5.01
CGE1d, h, 3b, d, 4g, 5e, 6a,
7a, b, f, h, i, j

Knowledge/Understanding Application Thinking/Inquiry Communication

Ethics and Social Responsibility

4

ISV.04, IS4.01, IS4.02, IS4.03, IS3.03, OL1.01, OL4.01
CGE1e, h, 2d, 3f, 5e, 7a, f, g, h, i, j

Knowledge/Understanding Thinking/Inquiry

The Global Perspective

5

ISV.05, IS5.01, IS5.02, IS5.03, HR1.03, OL4.04
CGE2b, c, d, e, 4c, e, 5c, d, g, h,
7b, h, j

Knowledge/Understanding Application Communication

Career Opportunities

 

 

Unit 2:  Planning

Time:  20 hours

Unit Description

Students investigate how decision making, problem solving, and an environment that fosters creative thinking all relate to effective management practices. They recognize the need for participatory short- and long-term planning policies. Moreover, students understand the essence of the strategic planning process and the relationship between objectives and strategies at each level of the hierarchy of authority within an organization.

Unit Overview Chart

Cluster

Learning Expectations

Assessment Categories

Focus

1

OPV.01, OP1.01, OP1.02, OP1.03, OP1.04, OP3.01, OL2.03
CGE2e, 3c, d, 4e, 5b, 7j

Knowledge/Understanding Thinking/Inquiry Application
Communication

The Planning Process

2

OPV.02, OP2.01, OP2.02, OP2.03, ME1.01, OL3.04
CGE2a, e, 3b, c, d, 4d, e, 5b, f, 7b, j

Knowledge/Understanding
Thinking/Inquiry Application
Communication

Planning Strategies

3

OPV.03, OP3.01, OP3.02, OP3.03, OP3.04, OP1.01, OP1.02
CGE2a, e, 3b, c, d, 4d, e, 5b, f, 7b, j

Knowledge/Understanding
Thinking/Inquiry Application
Communication

Strategic Planning

 

Unit 3:  Human Resource Organization

Time:  25 hours

Unit Description

Students explore a variety of organizational structures. Specifically, they explain how organizational design trends and the changing role of management are modernizing the traditional structures evident in organizations today. Students recognize that management must respect the rights, responsibilities, and contributions of its employees. Through this exploration, students become conscious of how an organization can effectively address its staffing issues.

Unit Overview Chart

Cluster

Learning Expectations

Assessment Categories

Focus

1

HRV.01, HRV.02, HR1.01, HR1.02, HR1.03, HR1.04, HR2.03, IS5.01
CGE2e, 3c, 4d, 5a, g, h, 6c, 7b, f, h, i, j

Knowledge/Understanding Application Thinking/Inquiry Communication

Organizational Structures

2

HRV.02, HR2.01, HR2.02, HR2.03
CGE1h, 3b, c, d, f, 4b, d, e, g,
5a, c, d, e, g, h, 7b, f, h, j

Knowledge/Understanding Application Thinking/Inquiry

The Changing Nature of Work

3

HRV.03, HR3.01, HR3.02, HR3.03, IS2.03
CGE1h, 2e, 3d, 4e, g, 5e, g, h, 7f, h, j

Knowledge/Understanding Application Thinking/Inquiry Communication

Staffing

 

Unit 4:  Organizational Leadership

Time:  25 hours

Unit Description

Students examine how elements of human personality impact human behaviour. Specifically, they explore effective leadership strategies and how various leadership styles apply to different settings. Students assess the importance of effective communication skills in a globally competitive environment. In addition, they examine the role that stress and conflict play in an organization.

Unit Overview Chart

Cluster

Learning Expectations

Assessment

Focus

1

OLV.01, OL1.01, OL1.02, OL1.03, 1S4.03
CGE1h, 2e, 3c, 5c, 6c, 7b, f, h, j

Knowledge/Understanding Thinking/Inquiry
Application
Communication

Human Behaviour

2

OLV.02, OL2.01, OL2.02, OL2.03, OL3.01, OP1.04, HR2.03
CGE3b, f, 4a, e, 5a, e, f, 7b, h, j

Knowledge/Understanding
Thinking/Inquiry
Application
Communication

Group Dynamics

3

OLV.03, OL3.01, OL3.02, OL3.03, OL3.04, OL2.03, OL5.03, OP2.03, ME1.01
CGE1h, 2a, 3b, c, f, 4e, 5a, c, e, f, 7a, b, c, h, j

Knowledge/Understanding Thinking/Inquiry Application
Communication

Leadership Techniques

4

OLV.04, OL4.01, OL4.02, OL4.04, IS4.03
CGE1h, 2a, b, c, d, e, 3c, 5h, 7f

Knowledge/Understanding Application Communication

Communication Techniques

5

OLV.05, OL5.01, OL5.02, OL5.03, OL1.03, ME3.03
CGE2a, e, 3b, c, 4a, b, 5a, d, e,
7a, b, c, f, h, i

Knowledge/Understanding Thinking/Inquiry Communication
Application

Stress and Conflict Resolution

 

Unit 5:  Motivation and Evaluation

Time:  25 hours

Unit Description

Students examine the correlation between effective motivational strategies and an individual’s needs. They realize the role that management plays in creating a work environment that is nurturing, dignified, and meaningful. Moreover, students explore the use of various compensation, benefit, discipline, and performance appraisal systems that improve job satisfaction and meet the objectives of the organization.

Unit Overview Chart

Cluster

Learning Expectations

Assessment Categories

Focus

1

MEV.01, ME1.01, ME1.02, ME1.03, ME3.01, OP2.03
CGE2e, 4e, 5a, h, 7b, h

Knowledge/ Understanding

Evaluation of Individual and Team Performance

2

MEV.02, ME2.01, ME2.02, ME2.03, ME1.02, HR3.01
CGE2e, 3c, 4c, e, 5a, d, g, h, 7b, h

Knowledge/ Understanding Application Thinking/Inquiry

Performance Appraisal

3

MEV.03, OLV.01, OLV.02, ME3.01, ME3.02, ME3.03, ME3.04, ME1.01, ME1.02, OL1.01, OL1.02, OL1.03, OL2.01, OL2.02, OL2.03
CGE1h, 2e, 3c, d, 4e, 5a, c, d, e, f, g, h, 7b, f, h

Knowledge/ Understanding Thinking/Inquiry

Motivation Theories and Strategies

 

Teaching/Learning Strategies

Due to the diverse student learning styles, it is imperative that the teacher use a wide variety of teaching strategies. These strategies fall into three different categories: teacher-centred, learner-centred, and self-directed. Teachers should use the Curriculum Planner for more specific and detailed teaching/learning strategies.

Teacher-Centred Strategies

Teacher-centred strategies are those in which the teacher directs the learning. Teacher-centred strategies have a definite place in this course as students learn to handle a broad range of topics. Teachers may find these strategies useful as ways to model how to set up notebooks or databases, to present complex concepts, or to make the best use of time in some parts of the course. Suggested strategies include: teacher-led review, work/task sheet, board work, note-taking, Socratic, video, overhead, and mnemonic devices (trigger recall).

Student-Centred Strategies

Students and group-centred strategies, which are activity based, provide students with opportunities to actively apply what they have learned. Through the use of these teaching strategies, it is expected that students develop problem-solving and collaborative skills. In addition, some of the strategies allow students the opportunity to build their self-reliance and independence skills through their commitment to meeting individual and team goals. Suggested student strategies include: text referencing, note making, collaborative technologies, demonstration, audio/visual, visual organizers, group discussion, computer lab work, field trip.

Group-Centred Strategies

Suggested group-centred strategies include: group project, peer helping, role playing, guest speaker, sharing, displays, electronic media research, computer-assisted learning, questionnaires, jigsaw.

Assessment & Evaluation of Student Achievement

Teachers should employ a variety of assessment strategies frequently throughout the course to communicate the expectations of the course to students, make appropriate adjustments to teaching/learning strategies as required, and accommodate the special needs of students. Student input to the assessment process should be welcomed and valued.

Diagnostic

Formative

Summative

·         Brainstorming

·         Interviews

·         Assignments

·         Word Clustering

·         Verbal Feedback

·         Quizzes

 

·         Written Feedback

·         Tests

 

·         Graphic Organizers

·         Rubrics

 

·         Presentations

·         Models

 

·         Role Play

 

Evaluation

Seventy per cent of the grade will be based on assessments and evaluations conducted throughout the course. Thirty per cent of the grade will be based on a final evaluation in the form of an examination, performance, essay, and/or other methods of evaluation. It is suggested that  the Collective Bargaining Culminating Project Appendix 3.3.4 be part or all of the final examination.

Accommodations

The teacher should consult individual student IEPs for specific direction on accommodation for individuals. The following are some suggested strategies based on different exceptionalities that could be applied throughout the various activities:

Reading

·         Read questions first

·         Modify reading requirements

·         Use reading partners

·         Pre-teach concepts and vocabulary

·         Highlight notes

·         Use visuals

·         Use videos

·         Read out instructions

Mathematics

·         Check work after each example

·         Relate problems to real life

·         Modify complexity of examples

·         Provide daily review

·         Teach use of diagrams

·         Teach use of calculator

·         Use hands-on manipulatives

·         Adjust the number of problems

Memory

·         Teach students to verbalize concepts

·         Check that daily assignments are recorded in students’ planners

·         Teach strategies to enable recall

·         Insist that students write things down

·         Provide lists and/or flow charts

·         Give visual clues

·         Give demonstrations

·         Teach mnemonics

Oral Language

·         Provide non-threatening environment

·         Do not ask students to respond to questions without forewarning them

·         Use cooperative learning

·         Work one-to-one with students

·         Have realistic expectations

·         Provide choices

·         Use electronic media

·         Permit small groups

Motivation

·         Provide a variety of types of assignments

·         Create personalized assignments

·         Set realistic goals and expectations

·         Avoid public confrontations

·         Provide praise and positive feedback

·         Be flexible with timelines

·         Conference on a one-to-one basis

·         Maintain contact with home

Written Language

·         Vary assignments

·         Give explicit instructions

·         Allow more time for activity/assignment completion

·         Provide photocopied notes

·         Allow point-form notes

·         Provide assistance in correcting language conventions

·         Use peer editing

·         Teach use of spell check software

Attention

·         Provide a variety of activities and teaching techniques

·         Give blocks of information and vary the activities frequently

·         Use cooperative learning

·         Ask students to repeat teachers instructions

·         Provide immediate feedback

·         Move around room

·         Use visuals

·         Ensure that students can see an end in sight

ESL

·         Pair or group students with fluent English speakers

·         Provide note-making guide

·         Promote peer tutoring

·         Encourage use of first-language English dictionaries for assignments and assessment

·         Pair written instructions with verbal instructions. Provide visual and auditory clues

·         Allow extra time for reading or writing assignments

Gifted

Opportunities for extended learning include:

·         independent study;

·         e-commerce simulation;

·         Junior Achievement Rotary Club Business Camp Enterprise;

·         Sir Wilfrid Laurier Stock Market Competition;

·         The Association of Marketing Students (DECA);

·         Ontario Business Educators Association (OBEA) contests;

·         Business Club/School Store; mentorship programs.

 

Resources

There is a wide number of general business resources available. The list below is intended to assist both the student and teacher but is not definitive. Resources required for specific unit activities are provided but are presented in generic subcategories to encourage the teacher and students to creatively pursue additional resources where appropriate. Internet sites are not segregated into a list of their own but included in each subcategory. Every effort has been made to check the accuracy of Internet sites, but teachers are advised to check addresses prior to use as they change from time to time. Very brief annotated descriptions are included for some resources but teachers should check all of the information to determine which references are most appropriate for their students.

Units in this Course Profile make reference to the use of specific texts, magazines, films, videos, and websites. Teachers need to consult their board policies regarding use of any copyrighted materials. Before reproducing materials for student use from printed publications, teachers need to ensure that their board has a Cancopy licence and that this licence covers the resources they wish to use. Before screening videos/films with their students, teachers need to ensure that their board/school has obtained the appropriate public performance videocassette licence from an authorized distributor, e.g., Audio Cine Films Inc. Teachers are reminded that much of the material on the Internet is protected by copyright. The copyright is usually owned by the person or organization that created the work. Reproduction of any work or substantial part of any work on the Internet is not allowed without the permission of the owner.

Theology

Canadian Conference of Catholic Bishops (CCCB) – http://www.cccb.ca

Kosior, Stan, Peter Petrasek, Colleen Smyth, Bernard Smyth, and Larry Trafford. One World to Share: When Faith and Economics Meet. Toronto, Ontario: Metropolitan Separate School Board (TCDSB), 1990.

Pope John Paul II. On Human Work. Encyclical Letter, 1981.
– http://www.catholic.net/RCC/documents/

Pope John Paul II. On the Hundredth Anniversary of Rerum Novarum. Encyclical Letter, 1991.
– http://www.catholic.net/RCC/documents/

Pope Leo XIII. On the Condition of the Working Classes. Encyclical Letter, 1891.
– http://www.catholic.net/RCC/documents/

The above references can be used for all units in this course.

Associations

Canadian Bankers Association – http://www.cba.ca

Canadian Council of Human Resource Associations – http://www.chrpcanada.com

Canadian Foundation for Economic Education – http://www.cfee.org/en

Canadian Management Association – http://www.cma-canada.org

Canadian Youth Business Foundation – http://www.cybf.ca

The Canadian Chamber of Commerce – http://www.chamber.ca

The Conference Board of Canada – http://www.conferenceboard.ca

The Ontario Chamber of Commerce – http://www.occ.on.ca

Investment Funds Institute of Canada – http://www.ific.ca

Investor Learning Centre of Canada – http://www.investorlearning.ca

The above association references can be used for all units in this course.

Print

Axtell, Roger E. Gestures: The DO’S and TABOOS of Body Language Around the World. Toronto, Ontario: John Wiley and Sons Inc., 1998. Unit 1

Axtell, Roger E. The DO’S and TABOOS of International Trade: A Small Business Primer. Toronto, Ontario: John Wiley & Sons, 1994. Unit 1, Unit 2, Unit 4

Beckhard, Richard, F. Hesselbein, and M. Goldsmith, eds. The Organization of the Future. San Francisco, California: Jossey-Bass Publishers, 1997. Unit 1, Unit 2, Unit 3, Unit 5

Brand, Margaret and Ann Sparks. Success in the Workplace. Mississauga, Ontario: Copp Clark Pitman Ltd., 1990. Unit 1, Unit 3, Unit 4, Unit 5

Bazerman, M. Judgement in Managerial Decision Making. Toronto, Ontario: John Wiley and Sons Canada Limited, 2001. ISBN 0-471-39887 Unit 2, Unit 3, Unit 4, Unit 5

Briner, Bob and Ray Pritchard. The Leadership Lessons of Jesus. Nashville, Tennessee: Broadmand and Holman, 1997. ISBN 0805463569 Unit 4, Unit 5

Cook, Curtis. Management & Organizational Behavior with PowerWeb. Toronto, Ontario: McGraw-Hill Ryerson, 2001. ISBN 0072508337 Unit 1, Unit 3, Unit 4, Unit 5

Covey, Stephen R. The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. New York, New York: Simon and Schuster, 1990. ISBN 0671708635 Unit 4, Unit 5

Covey, Stephen R., A. R. Merrill, and R. R. Merrill. First Things First. New York, New York: Simon and Schuster, 1994. ISBN 0684802031 Unit 1, Unit 2, Unit 4, Unit 5

Covey, Stephen R. Principle-Centered Leadership. New York, New York: Simon and Shuster, 1991.
ISBN 0671792806 Unit 4

Di Norcia, Vincent. Hard Like Water: Ethics in Business. Toronto, Ontario: Oxford University Press, 1998. Unit 1, Unit 4, Unit 5

Doherty, Dennis C. Making Economic Choices. Toronto, Ontario: Copp Clark Pitman, 1992.

Unit 2, Unit 3

Hartley, R. Management Mistakes and Successes. Toronto, Ontario: John Wiley and Sons Canada Limited, 2000. ISBN 04713706 This reference can be used for all units.

Ivancevich, John. Organizational Behavior and Management. Toronto, Ontario: McGraw-Hill Ryerson, 2002. ISBN 0072436387 Unit 3, Unit 4, Unit 5

Ivancevich, John. Human Resource Management. Toronto, Ontario: McGraw-Hill Ryerson, 2001.
ISBN 0072312688 Unit 3, Unit 5

McLean, J.W., and William Weitzel. Leadership: Magic, Myth, or Method? New York, New York: American Management Association AMACOM, 1992. Unit 4

McShane, Steven. Canadian Organizational Behaviour. Toronto, Ontario: McGraw-Hill Ryerson, 2001.
ISBN 0070871809 Unit 3, Unit 4, Unit 5

Nickels, Willian G., J. M. McHugh, S. M. McHugh, and P. D. Berman. Understanding Canadian Business. Toronto, Ontario: McGraw-Hill Ryerson Limited, 1997. ISBN 0256194440.
This reference can be used for all units.

Popcorn, Faith and Lys Marigold. Clicking 16 Trends to Future Fit Your Life, Your Work and Your Business. New York, New York: Harper Collins, 1996. Unit 1, Unit 2, Unit 3

Popcorn, Faith and Lys Marigold. Clicking: 17 Trends that Drive Your Business and Your Life. New York, New York: Harper Collins, 1997. Unit 1, Unit 2

Popcorn, Faith. The Popcorn Report. New York, NY: Doubleday, 1991. Unit 1, Unit 2, Unit 3

Ritti, R. The Ropes to Skip and The Ropes to Know Studies in Organizational Behaviour. Toronto, Ontario: John Wiley and Sons Canada Limited, 1997. ISBN 0471133043 Unit 3, Unit 4, Unit 5

Schermerhorn, John R. Management – 6th Ed. New York, New York: John Wiley and Sons, Inc., 2001. ISBN 047138755X This reference can be used for all units.

Schermerhorn, J.R., R.J. Cattaneo, and A. Templer. Management: The Competitive Advantage. Toronto, Ontario: John Wiley and Sons Canada Limited, 1995. ISBN 0471641103
This reference can be used for all units.

Schwind, Herman. Canadian Human Resource Management. Toronto, Ontario: McGraw-Hill Ryerson, 2001. ISBN 0070887357 Unit 3, Unit 4, Unit 5

Trevino, J. Nelson Managing Business Ethics. Toronto, Ontario: John Wiley and Sons Canada Limited, 1999. ISBN 0471246522 Unit 1, Unit 5

Wren, D. Evolution of Management Thought. Toronto, Ontario: John Wiley and Sons Canada Limited, 1993. ISBN 047159752X This reference can be used for all units.

Corporations

All corporate web sites can be located via www.tse.com.

The above corporation reference can be used for all units in this course.

Government

Human Resources Development Canada – http://www.toronto-hrdc.sto.org/Unit 3, Unit 4,Unit 5

Industry Canada – http://strategis.ic.gc.ca/ This reference can be used for all units.

Revenue Canada – http://www.rc.gc.ca Unit 1, Unit 2, Unit 3

Statistics Canada – http://www.statcan.ca/ This reference can be used for all units.

Youth Resource Network of Canada – http://www.youth.gc.ca/

This reference can be used for all units.

Canada Business Services – http://www.cbsc.org/ This reference can be used for all units.

Ontario Ministry of Economic Development and Trade – http://www.ontario-canada.com

Business Development Bank – http://www.bdc.ca Unit 1, Unit 2, Unit 3

Team Canada Inc. – http://www.exportsource.gc.ca Unit 1, Unit 2

Computer Simulation

“Aftermarket II Canadian Business Simulation”, Canadian Education Bureau, 1803 Folkway Drive, Mississauga, Ontario, L5L 2X1, (905) 820-8369 This reference can be used for all units.

Online Magazines

Canadian Business Magazine – http://www.canadianbusiness.com This reference can be used for all units.

E-Business Magazine – http://www.ebusiness.uk.com This reference can be used for all units.

The Economist – http://www.economist.com This reference can be used for all units.

Entrepreneur Magazine – http://www.entrepreneurmag.com This reference can be used for all units.

Fast Company Magazine – http://www.fastcompany.com This reference can be used for all units.

Forbes – http://www.forbes.com This reference can be used for all units.

Fortune Magazine – http://www.fortune.com This reference can be used for all units.

Inc. Magazine – http://www.inc.com This reference can be used for all units.

Maclean’s Magazine – http://www.macleans.ca This reference can be used for all units.

Marketing Magazine – http://www.marketingmag.ca Unit 1, Unit 3

Profit Magazine – http://www.profitguide.com This reference can be used for all units.

Strategy Magazine – http://www.strategymag.com Unit 2, Unit 3

Online Newspapers

All online newspaper websites can be located via – http://www.thepaperboy.com

The above reference can be used for all units in this course.

Stock Market, Currency Exchange Web Sites

Toronto Stock Exchange – http://www.tse.com

Australian Stock Exchange – http://www.asx.com.au/

Frankfurt Stock Exchange – http://deutsche-boerse.com/index.html

Hong Kong Exchange – http://www.sehk.com.hk/

FTSE – http://www.ftse.com/

NASDAQ – http://www.nasdaq.com/

New York Stock Exchange – http://www.nyse.com/

Tokyo Stock Exchange – http://www.tse.or.jp/eindex.html

The above website references can be used for all units in this course.

Non-print material

A&E Television Networks, “Sam Walton.” New York: New Video Group, 1997. 50 min. Unit 3

 

OSS Considerations

This course may be counted as an optional credit or in additional compulsory credit for diploma purposes.


Coded Expectations, Organizational Studies: Organizational Behaviour and Human Resources, Grade 12, University/College Preparation, BOH4M

Issues Facing Organizations

Overall Expectations

ISV.01 · evaluate the significance of new trends in management theory;

ISV.02 · analyse how companies respond to internal and external pressures for change;

ISV.03 · evaluate the impact on organizations of issues related to ethics and social responsibility;

ISV.04 · analyse North American organizational concepts from a global perspective;

ISV.05 · assess the role of a manager within the structure of an organization and the variety of career opportunities available.

Specific Expectations

Trends in Management Theory

IS1.01 – analyse the importance of major factors (e.g., social, economic, political, technological) that influence changes in management theory;

IS1.02 – describe major management theories and practices (e.g., scientific, administrative, behavioural) from past decades and compare them to current management theories and practices;

IS1.03 – evaluate the importance of recent management theories (e.g., systems theory, the organic organization concept) that have had an impact on North American organizations;

IS1.04 – analyse management concepts found in current business literature;

IS1.05 – demonstrate the use of proper business vocabulary.

The Management of Change

IS2.01 – analyse the elements that bring about change in an organization (e.g., developments in information technology, stages in the company life cycle, aspects of the organizational culture);

IS2.02 – analyse the reasons for various attitudes towards change (e.g., why individuals fear change, why individuals embrace change);

IS2.03 – analyse major challenges facing today’s organizations (e.g., new technologies, the influence of the Internet, globalization, employment-equity legislation) with reference to specific organizations;

IS2.04 – evaluate various management strategies used to implement change within an organization (e.g., participatory management, communication, training).

Issues of Ethics and Social Responsibility

IS3.01 – evaluate the impact on management strategies and decision making of major ethical dilemmas (e.g., at the level of the individual, the workplace, and the local and global community);

IS3.02 – analyse the nature and importance of corporate social responsibility;

IS3.03 – analyse organizational codes of ethics to identify expected behaviours for an organization (e.g., in relation to workforce diversity, conflicts of interest, customer/supplier relationships, confidentiality of information).

The Global Context

IS4.01 – compare Canada’s economic and social practices with those of its worldwide trading partners;

IS4.02 – describe the structures and significance of multinational corporations;

IS4.03 – compare Canadian business etiquette with that of other countries (e.g., customs or protocol related to greetings, language translations, gift-giving, business card exchanges, gender roles, communication).

Career Opportunities

IS5.01 – identify and describe management roles and the different levels of management;

IS5.02 – summarize managerial responsibilities, activities, skills, and competencies as they apply to different levels of management;

IS5.03 – investigate, using electronic tools, a variety of current management opportunities and the education and training they require.

Organizational Leadership

Overall Expectations

OLV.01 · apply theories of human behaviour to understand how individuals and groups function in the workplace;

OLV.02 · apply teamwork and group dynamics to carry out projects and solve problems;

OLV.03 · demonstrate the use of proper leadership techniques in a variety of situations;

OLV.04 · demonstrate the use of appropriate communication techniques related to business management;

OLV.05 · evaluate the strategies used by individuals and organizations to manage stress and conflict.

Specific Expectations

Human Behaviour

OL1.01 – analyse the components of human personality (e.g., heredity, culture, family) and their impact on human behaviour;

OL1.02 – demonstrate an understanding of the relationship between a person’s biases and the decisions he or she makes;

OL1.03 – explain the relationship between three major influences on human behaviour (personality, attitudes, and perception) and job satisfaction.

Group Dynamics

OL2.01 – demonstrate an understanding of the roles individuals assume within a group structure and of the stages of group development;

OL2.02 – explain the nature and types of groups within an organization (e.g., formal/informal, committees/departments, electronic work groups);

OL2.03 – analyse the factors that contribute to the success or failure of a team (e.g., shared norms, cohesiveness).

Leadership Techniques

OL3.01 – analyse the factors that contribute to effective leadership (e.g., vision, power, personality traits, behaviour);

OL3.02 – differentiate between a leader and a manager (e.g., personality traits, behaviour, roles);

OL3.03 – compare a variety of leadership styles (e.g., task-oriented and relationship-oriented, authoritative and consultative, transformational);

OL3.04 – analyse the relationship between leadership styles and the settings in which they are applied.

Communication Techniques

OL4.01 – demonstrate an understanding of the key elements of the communication process and the barriers to effective communication (e.g., semantics, cultural differences);

OL4.02 – demonstrate the effective use of business communication documents (e.g., business reports, correspondence);

OL4.03 – demonstrate appropriate presentation techniques for both groups and individuals;

OL4.04 – demonstrate the effective use of information technology (e.g., word processing software, e-mail, teleconferencing, electronic research tools) to attain organizational goals.

Stress and Conflict

OL5.01 – evaluate the impact on performance of personal and work-related stress;

OL5.02 – demonstrate an understanding of organizational factors that affect stress in the workplace (e.g., organizational conditions, negotiation and intervention techniques);

OL5.03 – evaluate individual conflict-management styles and their impact on a situation (e.g., avoidance, accommodation, compromise).

Organizational Planning

Overall Expectations

OPV.01 · analyse the importance of proper planning, applied creativity, and effective problem solving and decision making in addressing an organization’s human resource issues;

OPV.02 · apply appropriate planning theories and strategies to a variety of situations;

OPV.03 · analyse the relationship between strategic planning and the success of an organization.

Specific Expectations

The Planning Process

OP1.01 – describe the role of the planning process in the successful completion of tasks;

OP1.02 – demonstrate an understanding of the relationship between planning and decision making;

OP1.03 – evaluate different problem-solving strategies as they relate to a variety of managerial problems;

OP1.04 – analyse the importance of individual and group creativity in problem-solving approaches.

Planning Strategies

OP2.01 – demonstrate the use of short-term planning tools and strategies (e.g., policies, operational plans, planning approaches);

OP2.02 – demonstrate an understanding of the need for long-term planning strategies (e.g., use of budgets, statistics, simulations, forecasts);

OP2.03 – demonstrate an understanding of the importance of leadership in the planning process (e.g., to promote participatory planning, set benchmarks, facilitate communication).

Strategic Planning

OP3.01 – describe the essentials of strategic planning and strategic management;

OP3.02 – explain the relationship between an organization’s official objectives and its operating objectives;

OP3.03 – demonstrate an understanding of measures that contribute to successful strategic planning (e.g., setting objectives, facilitating communication, foreseeing and avoiding pitfalls);

OP3.04 – compare various strategic planning processes that have resulted in successful organizations.

Human Resource Organization

Overall Expectations

HRV.01 · demonstrate an understanding of the various organizational structures used to manage the workforce effectively;

HRV.02 · identify and describe the ways in which organizational structures have changed to adapt to the changing nature of work;

HRV.03 · demonstrate an understanding of staffing issues.

Specific Expectations

Organizational Structures

HR1.01 – demonstrate an understanding of traditional organizational structures (e.g., functional, divisional, hybrid);

HR1.02 – assess current organizational structures in terms of the ways in which they increase productivity and competitive advantage;

HR1.03 – explain the managerial role in dealing with organizational trends in the modern marketplace (e.g., trends such as shorter chain of command, wider span of control, more delegation, empowerment);

HR1.04 – demonstrate an understanding of how organizational design (e.g., communication channels, team structures, alternative work schedules) can support a positive corporate culture.

The Changing Nature of Work

HR2.01 – assess the relationship between the individual and an organization, considering issues such as the meaning of work, the psychological contract, the quality of work life, and job satisfaction;

HR2.02 – compare alternative job-design approaches (e.g., rotation, simplification, enrichment, enlargement);

HR2.03 – compare the strengths and weaknesses of various work settings and arrangements for individuals and groups (e.g., job sharing, self-managed teams, work schedules, working off-site, contract work).

Staffing Issues

HR3.01 – identify and describe the impact and importance of legal considerations in the staffing process, including issues such as wages, employment equity, health and safety, and employee rights;

HR3.02 – analyse the relationship between an organization’s objectives and the human-resource process (e.g., planning, recruitment, selection);

HR3.03 – explain the strategies and concepts involved in developing a quality work force (e.g., orientation, training, career development).

Motivation and Evaluation

Overall Expectations

MEV.01 · identify and describe the importance of evaluation in the successful management of both individual and team performance;

MEV.02 · analyse a variety of performance-appraisal techniques as they apply to a variety of situations;

MEV.03 · compare a variety of theories about how to motivate individuals and teams in a productive work environment.

Specific Expectations

Evaluation of Individual and Team Performance

ME1.01 – demonstrate an understanding of how evaluation techniques relate to the managerial processes of leading, planning, and organizing;

ME1.02 – identify the factors affecting individual and group performance (e.g., individual needs, organizational support, motivation);

ME1.03 – explain the strategies used by managers to control human resources (e.g., types of controls, objectives of controls).

Performance Appraisal

ME2.01 – explain the nature and importance of performance appraisal within an organization;

ME2.02 – compare major performance-appraisal methods and techniques (e.g., scales, comparisons);

ME2.03 – demonstrate an understanding of compensation systems, benefit systems, and discipline systems and their relationship to high-performance activities and increased job satisfaction.

Motivation Theories and Strategies

ME3.01 – explain the relationships between motivation, rewards, and job performance;

ME3.02 – demonstrate an understanding of individual needs as identified by various theories of motivation (e.g., the theories of Maslow, Herzberg, Alderfer);

ME3.03 – evaluate various theories of motivation in terms of their views on productivity and performance;

ME3.04 – analyse the various motivational strategies used by particular organizations.

 


Ontario Catholic School Graduate Expectations

 

The graduate is expected to be:

 

A Discerning Believer Formed in the Catholic Faith Community  who

 

CGE1a    -illustrates a basic understanding of the saving story of our Christian faith;

CGE1b    -participates in the sacramental life of the church and demonstrates an understanding of the centrality of the Eucharist to our Catholic story;

CGE1c    -actively reflects on God’s Word as communicated through the Hebrew and Christian scriptures;

CGE1d    -develops attitudes and values founded on Catholic social teaching and acts to promote social responsibility, human solidarity and the common good;

CGE1e    -speaks the language of life... “recognizing that life is an unearned gift and that a person entrusted with life does not own it but that one is called to protect and cherish it.” (Witnesses to Faith)

CGE1f     -seeks intimacy with God and celebrates communion with God, others and creation through prayer and worship;

CGE1g    -understands that one’s purpose or call in life comes from God and strives to discern and live out this call throughout life’s journey;

CGE1h    -respects the faith traditions, world religions and the life-journeys of all people of good will;

CGE1i     -integrates faith with life;

CGE1j     -recognizes that “sin, human weakness, conflict and forgiveness are part of the human journey” and that the cross, the ultimate sign of forgiveness is at the heart of redemption. (Witnesses to Faith)

 

An Effective Communicator   who

CGE2a    -listens actively and critically to understand and learn in light of gospel values;

CGE2b    -reads, understands and uses written materials effectively;

CGE2c    -presents information and ideas clearly and honestly and with sensitivity to others;

CGE2d    -writes and speaks fluently one or both of Canada’s official languages;

CGE2e    -uses and integrates the Catholic faith tradition, in the critical analysis of the arts, media, technology and information systems to enhance the quality of life.

 

A Reflective and Creative Thinker   who

CGE3a    -recognizes there is more grace in our world than sin and that hope is essential in facing all challenges;

CGE3b    -creates, adapts, evaluates new ideas in light of the common good;

CGE3c    -thinks reflectively and creatively to evaluate situations and solve problems;

CGE3d    -makes decisions in light of gospel values with an informed moral conscience;

CGE3e    -adopts a holistic approach to life by integrating learning from various subject areas and experience;

CGE3f     -examines, evaluates and applies knowledge of interdependent systems (physical, political, ethical, socio-economic and ecological) for the development of a just and compassionate society.

 

A Self-Directed, Responsible, Life Long Learner   who

CGE4a    -demonstrates a confident and positive sense of self and respect for the dignity and welfare of others;

CGE4b    -demonstrates flexibility and adaptability;

CGE4c    -takes initiative and demonstrates Christian leadership;

CGE4d    -responds to, manages and constructively influences change in a discerning manner;

CGE4e    -sets appropriate goals and priorities in school, work and personal life;

CGE4f     -applies effective communication, decision-making, problem-solving, time and resource management skills;

CGE4g    -examines and reflects on one’s personal values, abilities and aspirations influencing life’s choices and opportunities;

CGE4h    -participates in leisure and fitness activities for a balanced and healthy lifestyle.

 

A Collaborative Contributor   who

CGE5a    -works effectively as an interdependent team member;

CGE5b    -thinks critically about the meaning and purpose of work;

CGE5c    -develops one’s God-given potential and makes a meaningful contribution to society;

CGE5d    -finds meaning, dignity, fulfillment and vocation in work which contributes to the common good;

CGE5e    -respects the rights, responsibilities and contributions of self and others;

CGE5f     -exercises Christian leadership in the achievement of individual and group goals;

CGE5g    -achieves excellence, originality, and integrity in one’s own work and supports these qualities in the work of others;

CGE5h    -applies skills for employability, self-employment and entrepreneurship relative to Christian vocation.

 

A Caring Family Member   who

CGE6a    -relates to family members in a loving, compassionate and respectful manner;

CGE6b    -recognizes human intimacy and sexuality as God given gifts, to be used as the creator intended;

CGE6c    -values and honours the important role of the family in society;

CGE6d    -values and nurtures opportunities for family prayer;

CGE6e    -ministers to the family, school, parish, and wider community through service.

 

A Responsible Citizen   who

CGE7a    -acts morally and legally as a person formed in Catholic traditions;

CGE7b    -accepts accountability for one’s own actions;

CGE7c    -seeks and grants forgiveness;

CGE7d    -promotes the sacredness of life;

CGE7e    -witnesses Catholic social teaching by promoting equality, democracy, and solidarity for a just, peaceful and compassionate society;

CGE7f     -respects and affirms the diversity and interdependence of the world’s peoples and cultures;

CGE7g    -respects and understands the history, cultural heritage and pluralism of today’s contemporary society;

CGE7h    -exercises the rights and responsibilities of Canadian citizenship;

CGE7i     -respects the environment and uses resources wisely;

CGE7j     -contributes to the common good.

 

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